Operations Executive

PURPOSE

The purpose of this document is to help prospective team members better understand the role and responsibilities with the position ofOperations ExecutiveatOpenDoor WPPs bespoke global operating model for Amazon.

ABOUT WPP & OPENDOOR

At WPPwereconstantly reinventing the future of creativity on an ever-broader canvas bringing together unrivalled talentresourcesand skills to provide an integrated offer of communications experiencecommerceand technology.

Over the last decade we have developed a dedicated global client practice with the mission of accelerating WPPs impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a clients specific needs and challenges providing easy access to the right capabilities. AndthatswhywevebuiltOpenDoorforAmazon.

OpenDooris a unique integrationofthe best ofWPP and Amazon building on their respective strengths and WPP or at Amazon every project is anOpenDooron new possibilities. Anything and everything can be an opportunity for our people to driveimpact for them to innovate learn thrive and occasionally fail too.

The uniqueOpenDoorpartnership model is built to deliver next level Productivityfueledby our industry-leading approach to People Platforms and across all WPP agencies and disciplines such as media business consultancy communications and brand strategy tech and commerce public relations and production.

OpenDoorsvalues are built from Amazons own16 Leadership PrinciplesandWPPs core values of Open Optimistic and when WPPs Creative Transformation meets Amazons next-levelcustomercentricity our people come together to challenge andimpactwhatsdone today and build a better future.

By joiningOpenDoornot only are you joining a cross-function team partnering with one of WPPs top five global clientsbut youarealsotaking a step to challengeyourself and the world around you every day working in the most unusual way on some of Earths most ambitious opportunities in marketing tech media business and creativity.

Role Summary and Impact

We are searching for a talented and enthusiastic individual to join ourOpenDoorteam asaOperations Executive. This is a Full-time position based inLondon. This role plays a crucial part in supporting WPPs mission to deliverconsistency delivery excellence and best in class servicefor Amazonin every countryacross its diverse businesses including XCM Prime Video and RMI.

• Own recurring deliverables (reports feedback requests process governance) that allow us to deliver to our Operations framework for Prime Video.

• Work with Operations Managers to enable the delivery of our key workstreams (process tools governance).

• Act as point of contact for ourOpenDoorteams to make the most of our technology and platforms
• Implements & governsways of working that drive efficiency
• Work with our clients to unlock any finance / process queries
• Coordinateand trainour local teams to deliver to the Prime Video way of working.

• Ensure clear communication to all stakeholders regarding timescales best practices and SLAs

• Key point of contact for the day-to-day account management of our client

Skills and Experience

• Experience in client liaison and account management
• Must be very results-orientated and able to manage up
• Strong organisational skills and experience of prioritising and delivering work
• Understanding of the advertising / media industry landscape preferred
• Good communication skills with the ability to build strong relationships
• Ability to work with the Microsoft Office Suite (Excel PowerPoint Windows) is a MUST.
• Delivery of complex technical implementations using a multitude of platforms

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work andwerejust as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at thecutting edgeof marketing and advertising. We have a variety of employee resource groups and host frequent in-office eventsshowcasingteam wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens whenweretogether fostering creativity collaboration and a hybrid approach with teams in the office around four days a week. If yourequireaccommodations or flexibility please discuss this with the hiring team during the interview process.

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While we appreciate all applications received only those candidates selected for an interview will be contacted.

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