Communications Specialist Support Services Global Support Centre

Do you speak fashion Were hiring lets chat!

ABOUT US

Born in Australia loved around the world.

At Cotton On we know good style goes well beyond whats in your wardrobe. Were here to inspire spark joy and bolster self-expression and creativity. We want our community to feel seen heard and celebrated and as a brand we want to use our voice to make a positive difference in peoples lives.

Were playfully rebellious and always optimistic. Join our world and lets do good things together.

ABOUT THE ROLE

We have an exciting opportunity for a Communications Specialist to join the Group Communications team on a 12 month contract. You will enable the Groups purpose and strategy by executing bestinclass communications campaigns and content.

Reporting directly to the Communications Manager you will support the Groups corporate external channels and internal communications platforms. Additionally you will drive key support for media relations Customer Services issues management and business and Group projects and writing. The role will engage and inspire our internal and external communities through our purpose and The Good We Do and further amplify our reputation and positioning as a purposeled retailer. You partner with key stakeholders across the business to drive attraction and our positioning as a global retailer.

You will obsess over your customer to drive results using data insights and industry best practice. If you are passionate about driving engagement through influential and industryleading messaging then this could be the perfect role for you.

SKILLS & EXPERIENCE

• Degree / qualification in relevant field i.e. Communications PR Social Media or similar
• Proven experience in a similar Communications PR Social Media role for a fast paced business/agency
• Experience with Content Management Systems (CMS) and Electronic Direct Mail (eDM) functions
• Understanding of data analytics tools with the ability to analyse data and reports relating to customer reach and engagement
• Confident decision making skills that will impact the success of our customer reach
• A high level of planning organisation and time management skills
• Strong verbal and written communication skills including excellent copy writing skills
• Proven ability in maintaining daytoday operations and project management
• Excellent interpersonal skills with the ability to confidently communicate with all departments and management levels
• Strong ability to problem solve and simplify complex needs of the business
  

BENEFITS

Competitive salary
Flexible working options&people-first leave initiatives
Access to our world-class Support Centre with an in-house restaurant& state-of-the-art wellness centre featuring free gym &holistic health services
Subsidised onsite childcare centre
50% off ourBrands Cotton On Cotton On Body Cotton On Kids Rubi Shoes Typo Factorie &Supre
24/7 Wellness support mental health relationships family more
Local &Global career growth
Discounts for you &your family medical travel financial more
Performance & Peak incentives to reward recognise our team
Returnity -Paidprogram for new parents heading back to work
Bring your dog to work
Recognition team connection moments& more!


Cotton Ons purpose is to make a positive difference in peoples lives. Born in Australia Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1500 stores. Powered by 20000 team members who together with our customers are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way Cotton On brands offer youthful fashion and lifestyle products across womens mens kids body accessories and stationery.

We are proud of our diverse global workforce of 20000 team members from countless nationalities and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process please contact us at we may support you in completing the job application process.