Senior Key Account Manager United Kingdom mfd

WHO WE ARE

Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions

AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together we empower brands to deliver smarter faster and more impactful digital experiences across the entire customer journey.

Since 2009 AB Tasty has partnered with 1000 global brands including Kering McDonalds Ulta Beauty LOréal Disneyland Paris and LVMH. With a strong international presence across Europe North America and APAC and a global team of 400 talents across the AB Tasty and VWO ecosystem we are building the future of digital optimizationpowered by AI experimentation personalization and data.

Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance.

Joining us means stepping into a dynamic international environment where innovation ownership and impact are not buzzwordsbut daily realities.

Our culture is driven by strong values:

• We bring client satisfaction

• We are impactful

• We go above and beyond

• We live one team one dream

Were committed to creating a workplace where everyone feels empowered to share ideas take risks and make an impact. We also know that a happy team is a productive team thats why at AB Tasty were not just about delivering top-notch digital experiences - were committed to nurturing our team and their professional journeys.

Learn more about AB Tasty and our teams:

• About Us

• Your Journey with Us

• AB Tasty on Welcome to the Jungle

THE TEAM

Team Name & Location: The UK Key Account Management team based in our London office covering the UK market.

Team Composition: You will join a team of Key Account Managers and work closely with internal stakeholders including the Head of KAM UK the UK VP of Sales Customer Success Managers Partner Sales Managers Solutions Engineers and Revenue Operations. Externally you will engage with senior decision-makers and key stakeholders at Enterprise accounts across the UK.

Role Overview: As Senior KAM UK you will manage and grow a portfolio of key Enterprise accounts in the UK market ensuring retention expansion and satisfaction of AB Tastys most strategic clients.

Tech Stack & Tools: Salesforce (CRM & forecasting) Gong (call intelligence) Slack (internal communication) Google Workspace (Drive Docs Sheets) and the AB Tasty platform (Web Experimentation Personalization Feature Experimentation Recommendations & Search).

Additional Information: This role is based in our London office. Occasional travel within the UK and to the Paris headquarters may be required for client meetings QBRs and company events.

YOUR MISSION

• Manage an Enterprise account portfolio primarily based in the UK owning the full commercial relationship and driving revenue growth across your book of business.

• Drive transitions and onboarding of key accounts including flagship clients ensuring a seamless experience and strong early engagement.

• Identify and execute upsell and cross-sell opportunities within your portfolio leveraging AB Tastys full suite of products to expand account value.

• Collaborate closely with CSM teams on client use cases QBRs and adoption initiatives to ensure clients derive maximum value from the platform.

• Attend customer meetings and ensure rigorous follow-ups including calendar linking structured account reviews and proactive stakeholder engagement.

• Contribute to the UK geographical segmentation strategy providing market insights and recommendations to optimize account coverage and team performance.

WHAT YOULL BRING

• Significant experience in Enterprise account management (Senior KAM / Senior Account Executive level) within a SaaS Digital or Martech environment with a proven track record of retaining and growing strategic accounts.

• A hunter mindset confidence in developing and pursuing new commercial opportunities within an existing client base with strong negotiation and closing skills.

• Strong ability to engage and influence senior decision-makers navigating complex Enterprise organisations and multi-stakeholder buying processes.

• A collaborative and team-oriented approach with the ability to work cross-functionally alongside CSM Presales and Partner teams to deliver outstanding client outcomes.

• Eagerness to learn adapt and contribute in a fast-paced international environment coachable curious and driven by continuous improvement.

If you dont meet 100% of these qualifications tell us why youd still be a great fit for this role in your application!

WHY YOULL LOVE IT HERE

• Make a Real Impact: Directly influence our success and contribute to the companys growth.

• Ownership & Autonomy: We believe in trustno micromanagement just the freedom to excel.

• International Culture: Collaborate with a diverse global team across 8 countries.

• Career Development: We offer vast opportunities for professional growth education and upward mobility.

• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.

INTERVIEW PROCESS

• Step 1: Discovery interview with Fayçal Bennegadi Talent Acquisition Team Leader.

• Step 2: Hiring Manager interview with Will Bashford UK VP of Sales.

• Step 3: Case study presentation with a team member.

• Step 4: Final meeting with a member of the Leadership team.

DETAILS

• Contract: Permanent full-time

• Location: London

• Remote: up to 3 days/week