Junior Operations & Community Manager
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Job Location:
Zug - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Zug (primary) with regular presence in Vaduz
Employment Type: 80 - 100%
Start Date: As soon as possible
Position Summary
We are seeking a hands-on reliable and service-oriented Junior Operations & Community Manager to support the day-to-day activities of our coworking and business center operations in Zug and Vaduz. This role focuses on operational execution member experience administrative tasks and facility support.
You are organized proactive and comfortable working in a dynamic environment that combines hospitality office administration and client interaction. If you have a strong sense of ownership attention to detail and flexibility this position is for you.
As part of the CV Labs Operations team you will gain exposure to the full operational lifecycle of a business centre environment including workspace services client onboarding administrative processes and additional service offerings that support member companies. This provides valuable insight into how operational excellence contributes directly to client satisfaction and business growth.
Tasks
Key Responsibilities
Operations & Administration
- Execute daily operational tasks across the premises in Zug and Vaduz
- Manage onboarding and offboarding processes for members (contracts access badges documentation system updates)
- Manage postal services including mail reception sorting notifications and distribution
- Maintain accurate internal records CRM data and administrative files
- Support basic accounting tasks (invoice preparation payment follow-ups expense tracking support)
Client & Community Support
- Act as a front-facing contact for members visitors and service providers
- Deliver a high-quality customer experience aligned with hospitality standards
- Respond to inquiries via email phone and in person
- Support relationship management with existing clients
- Handle client requests efficiently and escalate when necessary
- Provide occasional operational assistance to the events team (setup logistics guest support)
Requirements
Experience & Skills
- Minimum 2 years of professional experience in operations administration hospitality customer service or a related field
- Strong organizational and multitasking skills with attention to detail
- Client-oriented mindset with excellent interpersonal skills
- Ability to work independently with a proactive approach to problem-solving
- Comfortable with administrative tools spreadsheets and digital systems
- Basic accounting knowledge is an advantage
Languages
- English: Professional proficiency
- German: Good working knowledge
- Additional languages: Advantage
Other Requirements
- Valid driving license
- Valid work permit
- Flexibility to travel between Zug and Vaduz
Benefits
What You Will Gain
- Exposure to the full operational environment of a dynamic business center
- Understanding of workspace solutions service delivery and client support models
- Insight into the other services that are offered at CV Labs & CV VC
- Opportunity to develop cross-functional knowledge across operations and client experience
- Professional growth within an international environment
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
CV VC is a private blockchain venture capital firm providing seed funding and an acceleration program to transformative technology teams worldwide. Qualified investors can gain exposure to blockchain technology and digital assets with CV VC’s investment product suite, which includes v ... View more
