Supervises Caesars Rewards Representatives ensuring compliance with policies and consistency in performance. Responsible for training resolving customer issues and stepping in to perform representative duties as needed. This is a full-time on-site position.
Responsibilities
Travel required Caesars Palace Paris Horseshoe Cromwell LINQ Planet Hollywood Harrahs and Flamingo.
Supervise and support Caesars Rewards Representatives ensuring compliance with policies and procedures.
Coordinate and monitor promotional activities confirming all rules are followed.
Communicate updates on new policies procedures and departmental standards (e.g. dress code customer relations).
Train new team members and provide necessary codes and materials for onboarding.
Stay informed about hotel functions and amenities to assist guests effectively.
Perform administrative tasks including reports and assigned projects in a timely manner.
Assist with events and tournaments as needed.
Escalate severe issues (system customer or employee-related) to the Manager immediately.
Carry out additional duties as requested by management.
Qualifications
Must be 21 years of ageand able to obtain a Gaming Sheriffs card.
High School diploma or equivalent.
Minimum of 1-year supervisory experience required
Proficiency in PC skills and Microsoft applications; familiarity with CMS and WINet is a plus.
ADDITIONAL REQUIREMENTS
Communicate clearly and professionally in all interactions.
Maintain a friendly and outgoing demeanor.
Work effectively in a fast-paced environment.
Comfortable with moderate exposure to second-hand smoke.
Adapt to elevated noise levels in the workplace.
Required Experience:
Manager
DescriptionSupervises Caesars Rewards Representatives ensuring compliance with policies and consistency in performance. Responsible for training resolving customer issues and stepping in to perform representative duties as needed. This is a full-time on-site position. ResponsibilitiesTravel require...
Description
Supervises Caesars Rewards Representatives ensuring compliance with policies and consistency in performance. Responsible for training resolving customer issues and stepping in to perform representative duties as needed. This is a full-time on-site position.
Responsibilities
Travel required Caesars Palace Paris Horseshoe Cromwell LINQ Planet Hollywood Harrahs and Flamingo.
Supervise and support Caesars Rewards Representatives ensuring compliance with policies and procedures.
Coordinate and monitor promotional activities confirming all rules are followed.
Communicate updates on new policies procedures and departmental standards (e.g. dress code customer relations).
Train new team members and provide necessary codes and materials for onboarding.
Stay informed about hotel functions and amenities to assist guests effectively.
Perform administrative tasks including reports and assigned projects in a timely manner.
Assist with events and tournaments as needed.
Escalate severe issues (system customer or employee-related) to the Manager immediately.
Carry out additional duties as requested by management.
Qualifications
Must be 21 years of ageand able to obtain a Gaming Sheriffs card.
High School diploma or equivalent.
Minimum of 1-year supervisory experience required
Proficiency in PC skills and Microsoft applications; familiarity with CMS and WINet is a plus.
ADDITIONAL REQUIREMENTS
Communicate clearly and professionally in all interactions.
Maintain a friendly and outgoing demeanor.
Work effectively in a fast-paced environment.
Comfortable with moderate exposure to second-hand smoke.
As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. ; Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opu
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