Investor Document Verification Specialist

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Get To Know Us:

SS&C Technologies is the worlds largest independent hedge fund and private equity administrator as well as the largest mutual fund transfer agency. SS&Cs unique business model combines end-to-endexpertiseacross financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.

SS&C GIDS provides information processing and computer software services and Companys operating segments include financial markets customer management professional services and output &C GIDS serves the alternative investments asset and wealth management banking and lending insurance and real estate industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model

• Your Future: Income Protection Insurance

• Work/Life Balance: FlexibleTimeOff

• Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance

• Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity

• Training: Hands-On Team-Customised including SS&C University

• Extra Perks: Discounts on fitness clubs travel and more!

What You Will Get To Do:

This role is a key part of the Operations team responsible for the end-to-end vetting validation and approval of all investor documentation submitted on behalf of our asset manager clients. This includes new applications additional investments withdrawals transfers switches redemptions and all forms of account maintenance.

The Investor Document Verification Specialist ensures every investor request meets regulatory requirements product rules operational procedures and client-specific guidelines prior to acceptance for addition to verifying documentation accuracy and completeness the role performs independent AML/KYC CRS/FATCA and DDO assessments across the investor lifecycle to maintain full compliance and minimise risk.

• Conduct end-to-end review of investor documentation to ensure accuracy completeness and compliance with regulatory and operational standards.

• Validate identity tax application and transaction documents in line with product rules and client requirements.

• Perform AML/KYC CDD/ECDD PEP sanctions and adverse media screening escalating suspicious activity and preparing SMRs where required.

• Apply CRS/FATCA due diligence confirm tax residency and identify reportable accounts.

• Maintain clear auditable records of decisions and ensure all documentation issues are resolved prior to processing.

• Escalate risks exceptions and issues within agreed SLAs and compliance frameworks.

• Act as a key contact for onboarding account setup and documentation queries across internal teams and external stakeholders.

• Provide SME support on AML/KYC and documentation to onshore and offshore teams.

• Manage workflow to consistently meet productivity quality and compliance targets.

• Maintain accurate updates across systems trackers and reporting tools.

• Collaborate with Risk Compliance Operations and Client Support to support efficient investor onboarding.

• Contribute to quality KPIs compliance standards and error-rate targets.

• Support process improvements regulatory updates and enhancements to onboarding and AML/KYC procedures.

• Maintain strong stakeholder communication and uphold a culture of compliance and operational excellence.

What You Will Bring:

• End-to-end documentation vetting ensuring accuracy and compliance for applications transactions and account maintenance.

• AML/CTF and KYC expertise including CDD/ECDD PEP and sanctions screening adverse media checks and SMR preparation.

• CRS/FATCA due diligence: tax residency entity classification self-certification validation and Annex I procedures.

• Knowledge of DDO (RG 274) Target Market Determinations distribution conditions and exceptions.

• Strong focus on quality and controls makerchecker processes exception management audit trails and error-rate standards.

• Ability to detect unusual or high-risk transactions and escalate appropriately.

• Understanding of SMSFs trusts companies partnerships charities associations and foreign investors.

• Privacy data protection TFN handling and secure record-keeping practices.

• Workflow and SLA management to meet productivity and turnaround targets.

• Stakeholder engagement with Risk Compliance Operations Client Service and external partners.

• Clear auditable decision-making with documented rationale and exceptions.

• Continuous improvement mindset: identifying gaps refining processes updating procedures.

• Proficient with KYC/screening tools (World-Check Dow Jones Refinitiv) workflow systems registry/TA platforms and Microsoft 365.

• Strong risk judgement attention to detail resilience and ownership of complex cases.

• High ethical standards compliance focus and regulatory alignment.

• Bachelors degree in business Finance Law Commerce Accounting or equivalent experience.

• AML/Financial Crime certifications CRS/FATCA or regulatory training advantageous.

• 35 years experience in AML/CTF CRS/FATCA complex entity vetting and makerchecker environments.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.