How would you like to be a part of Earths most customer-centric company You would work with teams of front-line responders who support the operations of some of the worlds most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.
AWS has the worlds largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated safe and secure data centers in the world. Our Engineering Operations Technicians I (EOTs) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.
We have a passion for learning and evolving its how we have helped define ourselves as leaders in the industry. Lets work hard have fun and make history!
Key job responsibilities
- Tasked with driving innovation while reducing operational costs in the facilities.
- Drive projects with moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs rack decommissioning operational readings and facility management.
- Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical mechanical and fire/life safety equipment within the data center.
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems root cause analysis change management creation writing procedures and building management systems.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the worlds largest cloud computing portfolio.
- Role may support more than one location/site.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40 pounds
- Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull.
About the team
Here at AWS we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
- 2 years of relevant work experience
- Experience in relevant work
- Can bend or twist the body into unusual positions while working
- Can use hands to manipulate small wires and objects
- Can walk on job sites in uneven terrain
- Can work at heights and from ladders
- 4 years of data center engineering experience
- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience in data center engineering
- Can perform physical tasks all day without becoming overly tired
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Sterling - 37.00 - 65.00 USD hourly