HR Data Intake Partner

HR Data Intake Partner

Role Purpose Statement

The HR Data Intake Management serves as an operational interface between HR Business Partners (HRBPs) and HR Operations teams ensuring seamless coordination and execution of HR service delivery. This role brings a good understanding of HRIS and data to enable seamless execution of HR transactions ensures data quality and drive process improvement. It combines advisory responsibility understanding data needs transaction coordination stakeholder management and query resolution to ensure accurate and timely delivery of HR operations services while building a proactive service partnership model with HRBPs.

Main Accountabilities

1. Service Intake & Request Management

• Receive requests from HRBPs and initiate employee lifecycle transactions including new hire job changes global transfers separations position management and organizational structure updates etc.
• Ensure accuracy and completeness of HRBP data transaction; highlight risks related to duplication or data inconsistencies validate and enhance data for the request ensure policy compliance to help pro-active decision-making.
• Categorize requests to ensure right prioritization service levels and triage to the appropriate teams / specialists within HR Ops Service delivery of One Bunge network.
• Monitor the end-to-end status of HR transactions resolves queries and provide direction to the HR Ops. Service delivery teams.
• Answer queries on execution progress proactively addressing and escalating delays and collaborating with teams to resolve potential roadblocks.
• Regularly review HRIS (SAP SuccessFactors) to review the transactions edit update and maintain urgent transactions (if needed)
• Develop knowledge of Bunge policies (regional / global) and organization to partner effectively with HRBPs.

2. Stakeholder Management

• Serve as escalation point for HRBPs conduct regular touchpoints to address friction.
• Conduct regular check-ins to identify friction points and provide guidance on data management processes data quality SLAs and service models to HRBPs and HR Ops. service delivery and the COEs (as applicable)
• Deliver dashboards and insights on service intake and resolution trends.

3. Continuous Improvement & Service Innovation

• Develop and maintain process SOPs advise and test HRIS / CRM configurations collaborate on knowledge article creation support automation & catalogue updates.
• Analyse repeat issues and flag structural service gaps
• Recommend automation process redesign or pilot initiatives based on HRBP & HR Ops feedback and transaction data.

Knowledge and Skills

Behavior

Improve Bunges outcomes by making data-driven decisions keeping the customer at the forefront of all they do and proactively gaining insight into the global strategy.

Collaborate effectively communicate with others and take initiative to continually develop themselves.

Pursue opportunities to solve problems and take action while maintaining the ability to manage work even in times of challenge or change.

Technical

Timely logging validation and resolution of HR transactions within SLAs

Accuracy and completeness of HR transaction data and record management

Reduction in escalations and repeat queries through effective first-level resolution

Stakeholder satisfaction scores from HR Business Partners and HR Operations teams

Quality and timeliness of governance reporting and data insights provided to leadership

Strong communication stakeholder management skills and ability to influence across diverse teams

Analytical thinking and problem-solving orientation with attention to detail

Time management planning and resilience

Operational discipline and commitment to quality and compliance

Proactive escalation management and conflict resolution skills

Adaptability to evolving processes and continuous improvement mindset

Proficiency in HRIS and transactional HR operations

Collaborative approach with ability to provide consultative guidance

Education & Experience

• Minimum years of relevant experience: 3 years and Total years of experience: 5 Years
• Must have experience: HR Operations / HR Outsourcing / Business acumen / Strong Excel
• Technical experience: Must have SuccessFactors Employee Central and ServiceNow CSM experience knowledge of data automation workflows is an added advantage.
• Languages: Good understanding of business communication in English plus knowledge of Portuguese / Spanish for LatAm) and other European languages is a plus.
• Good to have experiences/skills (Can be trained for learning/on-the-job): Payroll management / Benefits management / Time & Attendance / Employee experience mindset.

At Bunge (NYSE: BG) our purpose is to connect farmers to consumers to deliver essential food feed and fuel to the world. As a premier agribusiness solutions provider our team of 37000 dedicated employees partner with farmers across the globe to move agricultural commodities from where theyre grown to where theyre neededin faster smarter and more efficient ways. We are a world leader in grain origination storage distribution oilseed processing and refining offering a broad portfolio of plant-based oils fats and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored innovative solutions that address evolving consumer needs. With 200 years of experience and presence in over 50 countries we are committed to strengthening global food security advancing sustainability and helping communities prosper where we operate. Bunge has its registered office in Geneva Switzerland and its corporate headquarters in St. Louis Missouri. Learn more at .

Every day our people exemplify these values which represent Bunge at its core:

We Are One Team Collaborative Respectful Inclusive
We Lead The Way Agile Empowered Innovative
We Do Whats Right Safety Sustainability With Integrity

If this sounds like you join us! We value and invest in people who believe in our purpose and are excited to live it every day people who are #ProudtoBeBunge