Senior Business Analyst
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Job Location:
Hyattsville, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Type: Hybrid
Hybrid Schedule:4 days on-site 1 remote
Contract Length:2 years extensions
Position Overview:
We are seeking an experienced Sr. Business Analyst MaaS360 to lead manage and optimize the full mobile device lifecycle while supporting enterprise mobility processes.
The ideal candidate will bring 7 years of hands-on experience with IBM MaaS360 and key enterprise technologies including Microsoft Office 365/10 Microsoft Exchange Windows 10 Enterprise Active Directory SMS/SCCM Citrix SharePoint Remotely Anywhere and DAM systems.
Required Skills:- 7 years of experience developing and managing project budgets for all technology projects
- 7 years of experience creating proforma invoices for costreimbursable projects and generating monthly financial summary reports
- 7 years of experience researching mobile equipment accessories and airtime services; diagnosing and resolving mobile device issues
- 7 years of experience configuring testing and supporting mobile devices (air cards cell phones smartphones tablets)
- 7 years of experience testing iOS and Android OS releases
- 7 years of experience collaborating with internal accounting teams to ensure correct budget usage and uptodate accounting codes
- 7 years of experience building processes to obtain timely project cost information from accounting systems
- 7 years of strong clientfacing experience with the ability to communicate effectively across all organizational levels
- 7 years of proficiency in formal project management methodologies including internal documentation and external communication practices
7 years of handson experience with:
- IBM MaaS360
- Microsoft Office 365/10
- Microsoft Exchange
- Windows 10 Enterprise
- Active Directory
- SMS/SCCM
- Citrix
- SharePoint
- Remotely Anywhere
- DAM systems
Mobile Device Lifecycle & Mobility Operations Responsibilities
- Analyze and optimize endtoend mobile device lifecycle
- Document and improve workflow efficiency
- Identify process gaps and implement controls
- Maintain lifecycle compliance metrics
Carrier & Financial Management
- Manage business relationships with wireless carriers
- Analyze monthly billing and perform reconciliation
- Identify zerousage lines and cost optimization opportunities
- Track service activations suspensions porting and plan changes
- Coordinate escalations and ensure SLA adherence
MDM Governance & Cybersecurity Alignment
- Support MDM policy governance and change control processes
- Analyze compliance dashboards and reporting metrics
- Coordinate cybersecurity approval workflows for mobile applications
- Monitor enrollment accuracy and policy adherence
- Support audit documentation and regulatory readiness
Procurement Inventory & Asset Management
- Coordinate device procurement and inventory intake
- Ensure asset tagging and systemofrecord accuracy
- Facilitate formal handoff between Inventory and MDM teams
- Track device assignment and refresh cycles
- Support executive and priority device handling processes
Analytics Reporting & Performance
- Develop mobility performance dashboards
- Conduct cost analysis and forecasting for device refresh programs
- Analyze usage trends and recommend optimization strategies
- Present findings and recommendations to leadership
CrossFunctional Coordination & Governance
- Serve as liaison between Mobility Cybersecurity Finance Service Desk and Inventory
- Lead mobility process review meetings
- Support change management communications
- Align operational practices with organizational policy
Required Experience:
Senior IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- Business requirements
- JD Edwards
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Careers at LingaTech: Love Where You Work! Welcome to the vibrant world of LingaTech, where technology meets fun and innovation! Are you ready to join the adventure? As a premier employer of top-notch technology consultants, we're on a mission to assemble the most talented and passion ... View more
