The Global Transportation & Logistics team is seeking a Supply Chain Manager I to optimize worldwide logistics operations through strong analytical skills Excel proficiency and the ability to manage tactical supply chain challenges with limited guidance. Youll develop business strategies and design workflows to determine optimal transportation selection and routing assignments that meet customer delivery needs while leveraging your functional knowledge of procurement transportation and warehouse operations to analyze trends identify cost savings and maintain process documentation including SOPs and workflow trackers. Working at the workflow and process level youll partner with cross-functional teams to troubleshoot issues execute change management drive operational excellence and meet key operational metrics (SLAs productivity quality benchmarks) while managing risks escalating roadblocks and collaborating with Analytics and Tech teams to enhance data reporting across our data center logistics network.
Key job responsibilities
- Monitor global supply chain trends support cross-functional strategies and identify achieve and report on savings targets
- Own and maintain workflow processes trackers documentation SOPs process flows and FAQs
- Execute change management for process updates and compliance
- Troubleshoot issues independently and partner with teams to solve problems through the identification of root causes to minimize defects and future problems
- Meet operational metrics (SLAs productivity quality benchmarks) while managing trade-offs between time and resources
- Track escalate and resolve risks and roadblocks appropriately
- Apply analytical and statistical skills with advanced Excel (V-lookups Pivot Tables) to extract and analyze trend data
- Work backward from customer requirements to ensure optimal solutions
A day in the life
A typical day as a Supply Chain Manager I involve collaborating with internal stakeholders across Janus Operations Quality Operations Systems Engineering and Program Management teams to ensure seamless spare part delivery for AWS IPS DCO and ACL customers. Youll start your morning analyzing transportation data and tracking metrics to identify potential delays or quality issues then work with cross-functional partners to troubleshoot routing challenges and optimize delivery schedules. Throughout the day youll maintain workflow trackers update SOPs based on process improvements and conduct root cause analysis when defects occur to prevent future issues. Youll participate in strategic planning sessions to identify cost savings opportunities execute change management initiatives to improve compliance and escalate critical risks that could impact on-time delivery. Your primary focus is solving the complex challenge of ensuring spare parts arrive on-time and in perfect condition to support worldwide data center operationsbalancing trade-offs between speed cost and quality while meeting SLA commitments and maintaining operational excellence across the global logistics network.
About the team
The Global Transportation & Logistics (GTL) team is the backbone of worldwide supply chain operations united by a clear mission: to deliver what our customers need where they need it when they need it. We operate at the intersection of strategy and execution in a fast-paced collaborative environment where analytical rigor meets operational excellence and every decision impacts the reliability of critical infrastructure supporting our data center operations. Our culture is customer-obsessed and data-drivenwe work backward from customer needs partner across functions with teams like Janus Operations Quality Systems Engineering and Program Management and take ownership of complex logistics challenges that span continents. We value problem-solvers who can dive deep into data troubleshoot independently and drive continuous improvement through process enhancements and scalable solutions. GTL is committed to developing our peoplewe empower team members to grow their skills take on new challenges and advance their careers while making a tangible impact on global operations. If youre passionate about supply chain optimization and want to grow in an environment where your contributions directly enable customer success GTL offers the support mentorship and opportunities to help you thrive.
- Experience analyzing data to make business decisions
- Experience dealing well with ambiguity prioritizing needs and delivering measurable results in an agile environment
- Experience in process design and documentation
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Knowledge of Microsoft Excel (macros pivots lookups) at an advanced level
- Bachelors degree in Supply Chain Management Logistics Business Engineering or related field or equivalent work experience
- 3 years of experience in supply chain logistics transportation or operations management
- Strong problem-solving skills with ability to troubleshoot issues independently
- Experience in root cause analysis and troubleshooting or problem solving
- Experience in logistics transportation supply chain import/export operations or data entry/data administration
- Experience with creating & improving a variety of processes across product types & teams
- Experience in data center logistics spare parts management or critical infrastructure support
- Familiarity with global supply chain trends and regulatory compliance requirements
- Experience working with Analytics and Tech teams on data reporting mechanisms
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