Support Analyst – Power Platforms
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Why Youll Love Working With Us
Some of the key benefits for the position and employment at Programmed include:
- Attractive pay: Competitive salary package.
- Exclusive employee perks: Access discounts and benefits with over 600 retailers including Coles Woolworths BWS Dan Murphys The Good Guys JB Hi-Fi BCF SuperCheap Auto and many more!
- Investment in you: Were passionate about personal and professional growth offering access to certificates webinars mentorship and practical training to help you thrive in your career.
- Your well-being our priority: Strong safety culture generous paid parental leave and access to our Employee Assistance Program including tailored well-being initiatives designed to support your personal and family needs.
About The Opportunity
We are seeking a dedicated Support Analyst Power Platforms to join our D365 team. This is an excellent opportunity to become part of a knowledgeable and supportive team within a large well-established business.
Based in our state-of-the-art office in Collins Square Docklands this role will be responsible for providing technical support and troubleshooting solutions built on Microsofts Power Platform. This is a specialised role focused on supporting Microsofts Power Platform ecosystem (Power Apps Power Automate Power BI and sometimes Power Virtual Agents).
As the primary point of contact for Power Platform support you will work closely with internal stakeholders across the business to ensure Power Platform runs smoothly and meets the business needs.
Nature of the position: Full-time
Location: Docklands VIC
Responsibilities
- Resolve issues related to Power Apps Power Automate flows and integrations.
- Monitor performance and troubleshoot errors in apps and workflows.
- Assist with environment management security roles and connectors.
- Document solutions and provide guidance to end-users or developers.
About you
To excel in this position you will have a strong understanding of Power Platform components and connectors with a passion for providing excellent customer service to our business stakeholders and a drive for process improvement. Additionally you will demonstrate and possess the following:
- Qualifications in IT will be advantageous
- Previous experience with Dynamics 365 - Power Platform is essential.
- Excellent interpersonal and communication skills both written and oral
- A team player with a can-do attitude and a collaborative relationship builder
- Proven track record of ability to interact with key stakeholders in a highly effective manner
- Strong organisational capabilities with attention to accuracy and detail
About Us
Programmed is a leading provider of staffing maintenance and facilities management services across a range of industries. Working with us means you will become part of the Programmed team a company that encourages career development supports flexibility and cares about your personal wellbeing and safety.
Work With Us
Join us on our mission to build outstanding people strong customers and great communities. Apply today.
Our Commitment
Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.
Programmed and PERSOL strives for diversity inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures gender age sexual orientations or abilities to apply.
To learn more about working with Programmed and PERSOL we encourage you to visit our website.
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
