Strategic Key Account Manager in Denmark

Role Summary

Doyouthriveincomplexglobalenvironmentsbuildlastingexecutivelevelrelationshipsandnaturallyuncovernewvalueforcustomers

Zalaris is hiring Strategic Key Account ManagersTrusted Advisor with Strong Upsell & Business Development Acumen who combine exceptional customer leadership with a challenger sales mindset to drive growth across our multinational HR & Payroll Managed Services portfolio. You act as a trusted partner for HR leader ensuring high-quality delivery and spotting opportunities for improvement and upsell.

You will work closely with our Service Delivery teams HR specialists consultants and internal stakeholders to ensure customers receive consistent value and a seamless experience across all touchpoints.

As Strategic KeyAccoung Manager at Zalaris you take full accountability for the customer journey from contract handover to renewal and expansion.

You operate as a trusted advisor guiding HR leaders across Denmark ensuring seamless service delivery and proactively identifying opportunities for improvement innovation and upsell.

You will lead our governance model with confidence navigate a dynamic matrix organization and collaborate closely with Service Delivery.

LocationandMarketFocus

DeepexpertiseinDanishmarket is requiredbutyoumustbe:

• Located in Denmark.
• FluentinEnglish andDanish.
• Internationally comfortable operating across cultures

Your Responsibilities

• OwnkeycustomerrelationshipscontractsP&Lsandstrategicaccountplans.
• Driverenewalsupsellcross-saleandexpansionintonewmarketsandservices.
• Facilitatetactical&strategicgovernancemeetingsensuringclarityalignment&execution.
• Actassinglepointsofcontactforstrategiccustomersadvisingchallengingandinspiringimprovement.
• Identifyrootcausesimprovementopportunitiesandbusinesscasesthatcreatemeasurablevalue.
• Leadopportunitydevelopmentandmanagethecommercialpipeline.
• Championcustomersuccessinternallyandnavigatethematrixorganizationtodeliverresults.

Experience and Education

• Provenexperienceasstrategic account managerincomplexglobalenvironments.
• Strongcommercialmindsetwithdemonstratedsuccessinupsellrenewalsandbusinessdevelopment.
• UnderstandingofHRMincludingPayrollTime&AttendanceWorkforceManagementTravel&ExpenseandHCMplatforms(WorkdaySuccessFactorsOracle).
• ExperiencewithManaged Services / Outsourcing.
• AbilitytoengageconfidentlywithseniorHRstakeholders(CHROlevel).
• Analyticalandadvisoryskillsabletobuildbusinesscasesandchallengecustomerthinking.
• Excellentcommunicationandfacilitationskills;comfortableleadinggovernanceforums.
• Aproactiveentrepreneurialcan-doattitudeandstrongaccountabilityforcustomersuccess.
• Bonus:BackgroundsfromtoptiermanagementconsultingwithstrongPowerPointExcelCRMPowerBI&AItoolproficiency.

Why Zalaris

• Joinafast-growingentrepreneurialcompanyshapingthefutureofHR&PayrollservicesacrossEurope.
• Workwithmajorglobalbrandsdeliveringhigh-impactsolutions.
• Influence strategic decision-making at the customers highest levels.
• Experience a culture built on trust innovation accountability and collaboration.

IfyouwanttomakeadifferencegrowwithyourcustomersandhelptransformHRinglobalorganizationswewanttohearfromyou.

Apply now and become the trusted advisors our customers rely on.