Director, Data Center Operations IAD

AWS Infrastructure Operations is seeking an experienced Director to lead the US East (IAD) Regional Data Center Operations. Based in the Washington DC area this role will oversee critical infrastructure that powers AWS services across one of our most complex and diverse infrastructure regions in North America.

The Infrastructure Operations organization operates rapidly scaling high availability data centers supporting the AWS business across the globe. Safety security and availability are the most important things we deliver to our external and internal customers. We execute server and network installations repairs data center mechanical and electrical system operations and maintenance physical security and logistics operations on a 24x7 basis.

The Director will be responsible for ensuring standards for operational performance in the areas of safety security availability productivity capacity efficiency and cost of an expanding portfolio of data centers supporting the AWS business in the US East region. The successful candidate will drive operational excellence while scaling infrastructure to meet growing customer demand.

Key job responsibilities
Drive safety culture and security initiatives across all regional data center facilities
Develop and implement operational strategies that align with our global standards while addressing regional requirements
Oversee capacity planning delivery and growth strategies to meet customer demand
Direct engineering operations across multiple infrastructure types (Colocation Hybrid Build-to-Suit)
Manage complex multi-stakeholder coordination requirements with internal teams vendors and local authorities
Operation and maintenance of data center mechanical electrical and controls systems including preventive maintenance corrective maintenance emergency maintenance and change management
Installation repair and decommissioning of data center hardware and network devices
Lead manage coach and develop data center cluster operations management teams
Manage performance of key vendors such as colocation data center service providers and maintenance vendors in line with management goals
Execute the Infrastructure Operations support component of new data center cluster launches new data center launches and existing data center expansions
Propose and comply with agreed operational performance goals relating to safety security availability capacity productivity efficiency and cost
Support the physical security safeguarding of people assets and customer data in data centers
Manage operations budgeting and capital expenditures and operating expenses in line with management targets

Bachelor degree in Engineering Computer Science Business Administration or related field
5 years in data center operations infrastructure management or related technical field
5 years of people management experience leading large diverse teams
Proven track record of managing complex operational environments at scale
Experience with capacity planning and infrastructure growth management
Strong financial acumen with budget responsibility
Demonstrated ability to develop and implement strategic operational plans
Experience working with cross-functional teams in a global organization

Masters degree in Engineering Business Administration or related field
Experience with AWS infrastructure or similar cloud service provider operations
Knowledge of data center design construction and commissioning
Experience managing operations across multiple data center facilities
Strong understanding of physical security protocols and compliance requirements
Track record of implementing continuous improvement initiatives
Experience with incident management and disaster recovery planning
Excellent communication and stakeholder management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 218800.00 - 295900.00 USD annually