Sales and Retention Manager New Club Opening

What Youll Be Doing

As Sales & Retention Manager you will lead the clubs commercial performance driving new member acquisition strengthening retention and building a high-energy sales culture within the team.

• Own and embed the FUNDAMENTALS sales process coaching and developing the team to consistently perform at their best.
• Drive new member sales while implementing proactive retention strategies to grow and protect the live member movement.
• Take full ownership of the club activity planner ensuring campaigns and initiatives are strategically planned executed and results-focused.
• Develop creative internal and external lead-generation strategies building strong local partnerships and expanding #WeMoveBusinesses opportunities.
• Monitor dashboards and KPIs daily using data to drive performance conversations and corrective action where needed.
• Maximise all revenue streams including memberships retail products and secondary spend to deliver strong club profitability.
• Prepare and present monthly sales updates to the wider management team clearly outlining performance risks and opportunities.
• Lead by example across reception and the gym floor in this highly visible member-facing role.
• Support national initiatives including #WorkoutWednesday and #WeCommunicate to drive engagement and brand alignment.
• Provide structured honest feedback to team members supporting development and performance improvement.
• Partner closely with the General Manager to support operational standards including H&S facilities recruitment and overall club presentation.

Qualifications :

About You

• Passionate about health fitness and wellness.
• A proven leader with the ability to inspire and coach a team.
• Strong sales and retention focus with a results-driven mindset.
• Excellent communication and interpersonal skills able to adapt style to different audiences.
• Positive solutions-focused and resilient under pressure.
• Ambitious driven and keen to develop further in leadership.
• Flexible to work evenings weekends and Bank Holidays to support the needs of the business.

Additional Information :

Why Join Us
An opportunity like this at Frasers Group is for the fearless. The potential is huge the experience unrivalled and the rewards are designed to match.

Heres what youll get:

• Free gym membership.
• 20% discount across all Frasers Group brands.
• Eligibility for the Fearless 1000 Bonus Scheme.
• Monthly Frasers Champion awards winners receive double their salary for the month.
• Reward & recognition through Everlast Gyms Monthly Champions.
• Training and funded qualifications including Level 3 & 5 in Management & Leadership.
• The chance to enhance your fitness knowledge with product training plus opportunities to deliver PT and group training.

At Frasers Group we live by our principles:

• Think without limits move fast think fearlessly and take the team with you.
• Own it and back yourself own the basics your role and the results.
• Be relevant to our people our partners and the planet.

Remote Work :

No

Employment Type :

Full-time