Vice President, Software Delivery
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Job Summary
VP Software Delivery Nordics
Oslo Norway office-based
Who Are We
Hansen (ASX: HSN) is a global provider of software and services to the energy water and communications industries. With our award-winning software suite we help more than 600 customers in over 80 countries to create and deliver new products and services engage with customers and control and manage critical revenue management and customer support processes.
Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies; and for our BSS/OSS solutions for the communications industry. Yet today our solutions are far broader than this from enabling the strategic trading of energy resources to gaining real insights from the data tsunami that smart meters enable and the ability to quickly sell products through our Catalog-driven solutions. Put simply our solutions are essential ingredients in our customers commercial business model providing them the ability to create and deliver these essential services charge for them and establish and maintain lasting relationships with their end customers.
Why This Role Matters
We are now seeking a VP Delivery CIS Nordics for our Energy & Utilities vertical which is one of our most strategically critical delivery organisations. This is a high-impact transformation-led Executive role with genuine scale complexity and influence.
What Youll Do
As VP Delivery CIS Nordics you will take full accountability for end-to-end delivery outcomes across Product Delivery Engineering execution and Consulting Services for Hansens Billing & CIS platform in the Nordics with scope to expand across Europe.
You will lead a 100-person organisation driving a step-change in delivery reliability predictability quality customer outcomes and cost efficiency. This is not a steady-state role it is a turnaround and modernisation mandate.
You will:
- Lead delivery through a major architecture and platform transformation
- Introduce modern DevSecOps CI/CD reliability and quality practices including AI-enabled tooling
- Rebuild execution discipline operating rhythm and performance culture
- Own the cost-side P&L partnering closely with Product Commercial and Finance leadership
- Act as the senior escalation point for complex customer delivery and service challenges
What you will be accountable for
- End-to-end delivery leadership
- Own delivery outcomes across roadmap execution releases client implementations and live operations on time on quality and within cost.
Transformation & Modernisation
- Lead delivery for large-scale architecture change tooling uplift (including AI-assisted delivery practices) and modern engineering ways of working with clear governance and measurable ROI.
Predictability & Performance turnaround
- Diagnose historical delivery challenges and execute a pragmatic phased improvement plan stabilisation transformation and long-term modernisation.
Customer outcomes
- Ensure consistent high-quality delivery across SaaS and onprem models managing contractual obligations risk and expectations at executive level.
Cost productivity & operational leverage
- Build and manage cost plans forecasts and utilisation models improving productivity through workforce mix automation and simplification.
Leadership & culture
- Build a high-performance leadership bench embed accountability and create a culture of quality learning and continuous improvement.
What You Bring
You are a senior delivery leader with a proven record of turning around and scaling complex software delivery organisations. You combine deep engineering credibility with commercial acumen and executive presence.
You bring:
- Demonstrated success lifting underperforming delivery organisations through structured metrics-driven change
- Strong ownership of outcomes across Product Engineering and Services
- Deep understanding of modern software architecture reliability and delivery practices
- Experience owning cost-side P&L including forecasting utilisation and investment governance
- The ability to operate credibly with executives customers and regulators in high-stakes environments
- Experience in Billing & CIS platforms within Energy & Utilities large-scale platform modernisation and multi-country delivery models is highly advantageous.
- Language skills: Norwegian & English are essential whilst other languages are highly beneficial.
We are proud to be an equal opportunities employer. Hansen prides itself on celebratingdiversityand are committed to creating an inclusive environment for all employees even extending this to how we work with our customers partners and suppliers. We welcome applications from all qualified candidates regardless of age disability gender identity or expression marital status race ethnicity religion or belief sexual orientation or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process please let us know.
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
Hansen software and services let you create, deliver and engage differently to power the next digitally-driven experiences to grow and retain customers.
