InsuranceFinancial Services Growth Account ExecutiveProgram Manager

We areseekingan exceptionally motivatedInsuranceGrowth Account Executive who thrives on uncovering opportunities seekingoutand solving client challenges creatively and building lasting relationships that fuel account this role you will positionCapTechfor continued growth by combining delivery excellence with proactive business development. 

You will balance strategic account leadership with hands-on execution serving as both a trusted advisor to the client and a growth catalyst forCapTech. Success requires operating with a sense of urgency the flexibility to adapt to client needs and market realities the curiosity of a problem-seeker and the confidence to lead dynamically while delivering measurable value. 

Responsibilities 

• Drive Account Growth: Develop and execute account growth strategies including playbook creation pipeline development and targeted relationship plans. 

• Activate your Network:Leveragean established network to accelerate revenue growth from day one. Maintain and expand personal and professional relationships bringing in warm leads and active opportunities. 

• Upsell & Cross-Sell: ExpandCapTechsfootprint by introducing new services ensuring we are seen as a critical extension of the clients business. 

• Expand Opportunities:Identify pursue and secure new business opportunities within existing accounts delivering consistent year-over-year revenue growth. 

• Balance Growth & Delivery: Split time and focus between business development and delivery oversight across consulting solutions. 

• Stay current:RapidlybuildexpertiseinCapTechssolutions andmaintaindeep awareness of emerging industry trends technologies and market dynamics. 

• Deliver Value: Translate client needs into innovative solutions that create measurable business impact. 

• Ensure Account Health: Oversee financial and operational management of the account including margin forecasting and resource alignment ensuring long-term sustainability alongside growth. 

• Engage Clients Deeply: Prioritize building relationships in-person whenever possible. Immerse yourself in client culture community and leadership forums to strengthen trust and establishCapTechas a strategic partner. 

• Lead with Agility: Adapt quickly to evolving client priorities and market shifts ensuringCapTechremainsa relevant and trusted partner. 

• Ensure Delivery Excellence: Lead cross-functional teams manage stakeholder expectations and resolve issues quickly to protect client satisfaction and trust. 

• Coach & Develop Talent: Mentor account managers and consultants on relationship building opportunity identification and growth best practices. 

• Execute with Impact: Lead proposals SOWs and growth initiatives while proactively introducingCapTechsbroader service offerings. 

• Collaborate with Candor: Communicate thoughts andperspectivewith internal team and externalclientand challenge appropriately pressure test assumptions and develop trust and credibility. 

• Demonstrate Commercial Mindset: Lead client negotiations to secure multi-year deals renewals or expansions and act as a financial stewardofCapTechand clients. 

• Think Beyond the Sale: Understand how problems/solutions extend beyond the immediate buyer and the upstream and downstream impacts to stakeholders across the value chain and alignment to enterprise strategy. 

Qualifications :

• Bachelors degree in Business Administration IT or equivalent experience 

• 8 years of consulting or industry experience with proven account management responsibilities 

• 8 years of program/project management experience leading technology initiatives 

• Demonstrated success driving account growth and managing large complex engagements 

• Proven ability to build and execute sales pipelines expand client revenue and consistently meet/exceed growth targets 

• Experience managing accounts up to and greater than $5M in revenue withdemonstratedexperience growing accounts by 15-20% annually 

• Advise business and IT stakeholders on modernizing legacy core systems (e.g. policy underwriting claims) to cloud-based or SaaS platforms 

• Partner with underwriting actuarial claims and operations teams to translate business requirements into scalable technical solutions 

• Drive digital enablement initiatives including customer portals agent portals mobile applications and omnichannel capabilities 

• Architect and oversee integrations between core insurance systems and third-party solutions (rating engines data providers payment platforms CRM) 

• Deep understanding of insurance value chain including underwriting policy lifecycle claims management billing reinsurance and regulatory compliance 

• Experience with P&C Life or Health insurance core platforms (e.g. Guidewire Duck Creek Sapiens Origami Risk etc.) 

• Knowledge of regulatory and compliance requirements (NAIC reporting state DOI regulations data privacy standards) 

• Skilled in developing joint account plans with consulting delivery and alliance/partner teams to accelerate growth. 

• Demonstrated ability to navigate complex procurement cycles and influence buying decisions in highly regulated payer environments. 

• Strong experience engaging and influencing C-suite executives and senior client stakeholders 

• Flexibility to adapt strategies to shifting client needs and market dynamics 

• Problem-seekermindset:anticipates challenges and frames them into tailored outcome-driven solutions 

• Dynamic leadership presence and the ability to guide clients and teams with confidence and influence 

• Value creator with a passion for delivering measurable business outcomes that advance client success 

• Entrepreneurial drive toidentifyopportunities early and act decisively and with urgency to capture them 

• Ability to be on-site up to 5 days a week in Richmond with some travel to be customized by account requirement 

Additional Information :

We want everyone at CapTech to be able to envision a lasting and rewarding career here which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO health coverage disability insurance paid family leave and more weve launched extended benefits to help meet our employees needs. 

• Learning & Development Programs offering certification and tuition support digital on-demand learning courses mentorship and skill development paths

• Modern Health A mental health and well-being platform that provides 1:1 care group support sessions and self-serve resources to support employees and their families through lifes ups and downs
• Carrot Fertility Inclusive fertility and family-forming coverage for all paths to parenthood including adoption surrogacy fertility treatments pregnancy and more and opportunities for employer-sponsored funds to help pay for care
• Fringe A company paid stipend program for personalized lifestyle benefits allowing employees to choose benefits that matter most to them ranging from vendors like Netflix Spotify and GrubHub to services like student loan repayment travel fitness and more
• Employee Resource Groups  Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships  Opportunities to engage in partnerships and pro-bono projects that support our communities. 
• 401(k) Matching Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality inclusion and fairness each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas backgrounds and experiences to the workplace. For more information about our Diversity Inclusion and Belonging efforts click HERE. 

At this time CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.  

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Remote Work :

No

Employment Type :

Full-time