Manager, Learning & Multimedia

Visa Direct is seeking a Manager Learning & Development to design and produce digitalfirst visually rich and highly engaging learning experiences. This role is handson and creationfocused with a strong emphasis on motion graphics animation and the use of AI-powered tools to build scalable modern learning solutions.

The ideal candidate is a visual storyteller learning/instructional designer and creative problem solver who excels at translating complex fastevolving topics into clear compelling and learnercentered experiences. You are equally comfortable designing learning architecture as you are producing animated explainers shortform videos interactive content and AIenhanced learning assets.

Responsibilities:

• Design and develop endtoend learning experiences for technology and sales audiences delivering clear narrativedriven learnercentered content from complex and evolving material.
• Create highquality digital learning assets across formats including eLearning modules written and scenariobased content video animation and interactive experiences.
• Produce and edit videobased learning content including screen recordings explainer videos and animated assets using motion graphics and timelinebased media tools.
• Apply motion design and animation (e.g. After Effects or similar tools) to enhance storytelling clarity and learner engagement.
• Leverage AI tools throughout the learning lifecyclefrom ideation scripting and storyboarding to visual concepts assessment creation and rapid iterationand thoughtfully embed AI into learning experiences.
• Build and refine learning solutions using tools such as Articulate 360 Adobe Captivate and Adobe Creative Suite (Photoshop Illustrator Premiere Pro After Effects).
• Stay current on learning experience design trends digital learning technologies and AI advancements.
• Contribute ideas that evolve the teams learning standards templates and development workflows.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Visa will accept applications for this role until at least February 28 2026.

Qualifications :

Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD

Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
3 or more years of work experience with a Bachelors Degree or at least 1 year of work experience with an Advanced Degree (e.g. Masters MBA).
45 or more years of experience in motion graphics/video creation and learning experience design.
Strong hands on experience with Articulate 360 and/or Adobe Captivate.
Experience creating multimedia learning content including video animation and interactive assets.
Strong experience with Adobe Creative Suite including Photoshop Illustrator Premiere Pro and After Effects. Work samples may be requested.
Familiarity or experience using timeline based media creation tools.
Strong writing and storytelling skills across multiple learning formats.
Demonstrated ability to translate complex technical or incomplete source material into clear learner focused content.
Strong AI fluency with experience using AI tools for learning design and content creation.
Demonstrated interest in continuously learning and applying new tools technologies and AI enabled approaches.
Strong problem-solving skills and the ability to work independently in a collaborative environment.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 146200.00 to 233700.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time