Business Operations Manager I Associate
Department:
Job Summary
Join our high energetic award winning exceptional Auto team as a Business Operations Manager I.
As an Auto - Business Operations Manager I in our high energetic award-winning exceptional Auto team you will be responsible for analyzing and resolving project-related issues while following through with set objectives. You will engage with various stakeholder groups to elicit business requirements procedures and processes. Additionally you will be responsible for creating documenting and maintaining procedures to ensure operational efficiency and compliance as well as identifying and implementing process improvements to drive continuous enhancements.
Job responsibilities
- Work with business partners to design and implement enhancements to existing processes and/or business applications introduce new processes and/or toolsets and engage in process re-engineering
- Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls
- Collaborate with brand partners to assess impacts to Booking & Funding processes and procedures related to new programs and process roll-outs
- Analyze develop and implement solutions that strengthen business operating models enhance the client experience and improve efficiency and controls
- Provide implementation support inclusive of testing and process change management and ensure those implementations meet requirements established by Oversight and Control partners
- Create and manage procedures related to daily operations
- Analyzing collecting synthesizing and translating results into concrete actionable solutions
- Conduct end-to-end testingas needed for projects/enhancements
Effectively Operates with minimal supervision with the potential to lead a team in the future.
Required qualifications capabilities and skills
- 2 years business analysis experience including procedure management
- Excellent communication and presentations skills across various stakeholders and senior management
- Intermediate/Advanced experience using Microsoft Office including Excel Visio and PowerPoint
- Excellent analytical and logical thinking to understand and analyze complex business processes
- Strong organizational and prioritization skills detail oriented and strong interpersonal skills
- Demonstrated track record of driving process improvement initiatives
Preferred qualifications capabilities and skills
- Functional industry experience in finance operations sales marketing or credit/risk
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more