Intern, Creator Community and Operations

This position will be on aHybrid schedule1-3days per week in theLAoffice dependenton events and other activities as noted by team lead.

JOB RESPONSIBILITIES

CRM / Community Platform Launch Support

• Support the launch of the new CRM/community platform including testing debugging andidentifyingusability improvements

• Assistwith data uploads tagging and ongoing creator database management (e.g. accuracy completeness consistency)

• Helpestablishsustainable workflows for platform upkeep and internal team usage (process documentation templates best practices)

• Support internal adoption by developing simple training materials and communications (guides FAQs update notes)

Reporting & KPI Support

• Assistwith tracking and reporting key Creator Community KPIs (e.g. creator engagement levels participation program touchpoints)

• Helpmaintainclean data inputs to ensure reporting isaccurateand actionable

• Support ongoing refinement of definitions and tracking methods across creator segments

Creator Community Strategy & Execution

• Support Rossand team leadershipwith creator community planning organization and execution across initiatives and touchpoints

• Assistwith competitive analysis and trendmonitoringacross creator platforms brands and community programs

• Provide operational support for creator events and experiences (planningassistance prep materials follow-up tracking)

• Strategic support for Creator community value exchange opportunities including seeding discountdistributionand others

• Creator demo scheduling support

• Capture content of creator activities & events for internal reporting needs

• Support Community & DIY 360RA content initiatives including content tracking and updates

Cross-Functional Coordination

• Coordinate with internal stakeholders as needed to gather inputs align updates and keep workflows moving

• Help manage timelines and task tracking across CRM and creator community initiatives

QUALIFICATIONS FOR POSITION

• Currently enrolled in a Bachelors program (Junior/Senior year preferred)

• Interest in creator communities creator marketing partnerships digital platforms

• Strong organization and attention to detail; able to manage multiple workstreams at once

• Comfortable working with data and systems (spreadsheets dashboards basic CRM concepts)

• Strong written& verbalcommunication skills (clear concise internal updates and documentation)

• Self-starter mindset with ability to work independently and problem-solve in ambiguity

• Interest/passion for music entertainment audio culture or creator ecosystems (music film/TV gaming)

• Clear understanding and enthusiasm for industry trends and consumer behavior among cohorts

• Basic understanding of creative roles in music workflow and basic tools (headphonesmicrophonesDAWs).

• Prior internship campus leadership or project experience in community management marketing operations or digital platforms

• Familiarity with CRM toolsCMS systemscommunity platforms or marketing analytics/reportinga plus