ZCX Sales Specialist

Zoom

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

What you can expect
As a ZCX Sales Specialist youll accelerate adoption and growth of Zoom Contact Center (CCaaS) Zoom Virtual Agent and Zoom Workforce Engagement Management solutions through Zooms partner ecosystem. Youll collaborate with regional account teams and partners to identify qualify and close contact center opportunitieshelping customers reimagine their customer experience through Zooms unified AI-driven ZCX platform. Acting as a trusted advisor and overlay specialist youll provide strategic deal support supporting our internal sales teams partners and customers to evangelize the value of Zoom ZCX across the market.


About the Team
The Zoom ZCX team is a passionate high-performing group driving Zooms next growth chapter. We combine deep CX industry knowledge with a partner-first mindset to help organisations of all sizes transform their customer engagement. Through collaboration with our internal sales teams channel partners product and customer success teams we deliver innovative scalable solutions that redefine how businesses connect with their customers. Youll be joining a dynamic collaborative team that thrives on innovation empowerment and shared success.


What were looking for
  • Have 7 years of enterprise sales experience in Contact Center (CCaaS/PBX/ZCX technology) solutions.
  • Have proven success in partner-led or overlay sales environments driving growth through indirect sales models
  • Have a deep understanding of contact Center telephony and ZCX technologies including AI analytics and workforce management
  • Be skilled in value-based and consultative selling with experience using frameworks such as MEDDPICC
  • Have proficiency in forecasting and sales tools like Salesforce Clari LinkedIn Sales Navigator and ZoomInfo.
  • Have excellent communication presentation and executive engagement skills


Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.


Our Commitment

At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.

If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.

#LI-Remote

Required Experience:

IC

What you can expectAs a ZCX Sales Specialist youll accelerate adoption and growth of Zoom Contact Center (CCaaS) Zoom Virtual Agent and Zoom Workforce Engagement Management solutions through Zooms partner ecosystem. Youll collaborate with regional account teams and partners to identify qualify and c...
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Key Skills

  • Data Entry
  • Customer Service
  • Account Executives
  • Email
  • Product Knowledge
  • Account Management
  • Communication
  • CRM
  • Salesforce
  • Phone Calls
  • RFP
  • Sales Goals
  • Powerpoint
  • Technical Support
  • Sales Support

About Company

Company Logo

Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more

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