UNIX Systems Administrator I

POSITION TITLE (Oracle title)

SYSTEMS ADMINISTRATOR I

WORKING TITLE

UNIX Systems Administrator I

SCHOOL/DEPARTMENT

Technology Services

LOCATION

Crossroads II Cary NC

PAY GRADE

Technology Grade 22

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (Occasional evening and weekends) Position is available for a hybrid telework workweek

POSITION PURPOSE:

Supports the infrastructure and server administration operations of the Wake County Public School System (WCPSS). Assists in the development implementation and maintenance of monitoring tools configuration management backup systems and disaster recovery procedures. Contributes to the continuous improvement and optimization of the server infrastructure to ensure reliability security and performance across the district.

MINIMUM QUALIFICATIONS:

KNOWLEDGE SKILLS AND ABILITIES (KSAs)

• Extensive knowledge of Linux command-line tools shell scripting and file system structure

• Comprehensive knowledge of backup and disaster recovery practices in Linux environments

• Considerable knowledge of Microsoft Office specifically Word Excel and PowerPoint; Google Apps;

• Working knowledge of networking protocols (TCP/IP DNS DHCP) and troubleshooting

• Working knowledge of SAN (Storage Area Network) and enterprise storage technologies (e.g. RAID iSCSI NAS)

• Strong communication skills and the ability to work collaboratively with instructional and technical staff both oral and written

• Excellent organizational skills

• Ability to manage multiple tasks prioritize responsibilities and respond to system issues promptly

• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information collaborative efforts and feedback;

• Ability to establish and maintain effective working relationships with school system staff contractors and vendors.

EDUCATION TRAINING AND EXPERIENCE

• Associates degree in Information Technology Computer Science or related field;

• Three years of experience in system administration specifically in Linux server environments (e.g. Ubuntu Red Hat CentOS)

• Hands-on experience with Linux server administration (e.g. Ubuntu CentOS Red Hat)

• Experience with user account management file permissions and system-level security on Linux platforms

• Experience with server monitoring patch management and performance tuning

• Experience managing storage allocation performance tuning and troubleshooting in multi-server environments

An equivalent combination of relevant education training and experience which provides the knowledge skills and abilities necessary to successfully meet the essential duties may be considered.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operators license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:

• Bachelors degree in Information Technology Computer Science Cybersecurity or a related field;

• Three years of experience in system administration particularly in educational or public sector environments;

• Experience with virtualization technologies (e.g. VMware KVM Proxmox Hyper-V);

• Familiarity with SAN/NAS storage systems and data lifecycle management;

• Knowledge of automation and configuration tools (e.g. Ansible Puppet Bash scripting).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Administers and maintains Linux-based servers and services including user management permissions and system updates.

2. Monitors system performance and availability; troubleshoots and resolves hardware software and network-related issues.

3. Implements and maintains system backups restore procedures and disaster recovery plans.

4. Assists in the design deployment and documentation of new server configurations and system upgrades.

5. Maintains security protocols including patch management firewall configurations and intrusion detection.

6. Collaborates with IT staff to support network infrastructure and ensures systems meet district-wide performance and security standards.

7. Monitors storage capacity and utilization; performs upgrades and reconfiguration as needed.

8. Coordinates storage provisioning for servers backup systems and virtualized environments.

9. Responds to service requests and incidents submitted by staff and faculty providing timely support and resolution.

10. Documents systems procedures and configurations in accordance with district IT policies.

11. Participates in after-hours maintenance windows and on-call support rotations as needed.

12. Continuously evaluates system processes and suggests improvements for operational efficiency and reliability.

13. Performs other related duties as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This job operates in an office environment. This role routinely uses standard office equipment such as computers hand/power tools etc. The position at times must be able to come into direct contact with school system staff contractors vendors and staff members of external agencies. Work is considered medium physical work requiring the exertion of up to 50 pounds of force. The work requires the ability to operate automotive equipment.

EFFECTIVE DATE: 10/2025

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.