EMR Trainer, EPIC Go Live! Jefferson Health Plan
Share
Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Details
Delivers specific software training to colleagues and application-designated super users. Modifies curriculum delivery to solve complex computer navigation problems. Directs and/or checks the work of others as it relates to their area of specialization. Recommends the implementation of existing and emerging methods of training delivery to replace or enhance existing training methodsJob Description
Please note this role is primarily remote however employees may be asked to come into the office based on business needs or specific requests
- Delivers new hire and add-on training as related to end-user job duties within the EMR system; assisting instructional designers in curriculum design and maintenance
- Supports values and exhibits excellent customer/guest relations and anticipates customer/guest needs in all interactions.
- Delivers training via multiple modalities such as instructor lead training through in-person or remote options e-learning or other educational process to meet the needs of the end user.
- Assists instructional designers in curriculum design and maintenance.
- Reviews complex user work processes and feasibility of educational phases of large project requests; troubleshoots operational problems as related to EMR utilization.
- Utilizes the organizations learning management system and develops/leads the evaluation of additional education tools to meet future information system needs.
- Maintains a strong understanding of systems and operational workflows in all areas of the EMR system.
- Leads the validation and management of the class registration process student satisfaction tracking process and training schedules
- Assesses data documents lessons learned and recommends changes that will improve the effectiveness of EMR training.
Education and Experience:
- Bachelors Degree Education Healthcare or Communications
- 5 years experience in clinical information services teaching or administrative experience in healthcare
- Ability to work effectively in a demanding and rapidly changing environment.
- Ability to work with minimal supervision and be self-motivated and self-disciplined.
- Ability to problem solve and recommend/implement corrective action while utilizing health care process knowledge.
- Demonstrates ability to manage the educational phases of user software projects.
- Demonstrates strong understanding of inter-relationships between user system applications and other functions.
Preferred Qualifications
- Masters Degree Education Healthcare or Communications
- 7 years experience in clinical information services teaching or administrative experience in healthcare
- Completes 6 week Credentialed Training program and demonstrates application proficiency and execution prior to receiving authorization to teach LVHN Epic curriculum and
- Completes an Epic proficiency in an assigned application within the first 12 months in the role.
- Completes an Epic certification
Work Shift
Workday Day (United States of America)Worker Sub Type
RegularEmployee Entity
Health Partners Plans Inc.Primary Location Address
1101 Market Philadelphia Pennsylvania United States of AmericaNationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.
For more benefits information please click here
Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
At Thomas Jefferson University in Philadelphia, PA, we are helping you to redefine what’s possible with innovative and tailored education opportunities.
