Manager Operations Screening Utility Ops
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Job Location:
Quezon City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Some careers shine brighter than others.
If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world with operations in 62
countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager Operations -Transaction Monitoring.
In this role you will:
- To build lead motivate and manage a team that is capable of handling both payment screening and name screening while establishing strong work ethics and open channels of communication
- Work is organized and processed / completed within agreed timescales. Ongoing monitoring and review of workflow and priorities are in accordance with procedures
- Process productivity and quality targets are set monitored and achieved to ensure optimum resource utilization and achievement of business objectives and customer Service Level Agreements (SLAs)
- Procedural changes/new initiatives are reviewed fully communicated to and implemented by the team/s under control
- Processes are regularly reviewed to identify improvements which will enhance operational and financial effectiveness
- Drive and implement the yearly AOP plan for the process that maximizes capacity utilization
- To lead and manage a team who will be working on payment alert reviews
- Establish and maintain effective relationship with all stakeholders and identify areas of process and service development/ improvements.
- To be successful in this role you should meet the following requirements:
- Bachelors degree in Finance Business Accounting Economics or any related field
- Two to Five years experience in managing teams processing SWIFT Payments SWIFT messaging system securities international trade receivables or related trade activities.
- Solid understanding of key regulatory frameworks including OFAC UN and EU sanctions BIS Entity List sanctions regulations financial crime risk management and export control requirements
- Professional certifications such as CGSS CAMS or equivalent are preferred.
- Familiarity with financial crime compliance concepts such as PEP watchlists embargoes and transaction monitoring
- Understanding of screening systems or case management tools e.g. Fircosoft SafeWatch LexisNexis Actimize is beneficial
- Good communication skills especially in documentation and escalation
- Highly effective motivational and coaching skills
- Ability to analyze business trends to effectively utilize resources and manage productivity to achieve agreed PLAs
- Strong analytical skills with the ability to interpret payment details and identify red flags
- Ability to manage tasks effectively to meet SLAs in a high-volume fast-paced environment
- Proficient in MS Office applications Excel Outlook Word
- Integrity and ethical mindset especially when managing/handling sensitive payment data
- Adaptability and willingness to learn in a constantly evolving regulatory environment
- Process-oriented with strong organizational discipline
- Ability to identify understand analyze and manage/mitigate risk
- Problem solver think outside of the box think both strategically and tactically to make process more business and customer centric
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need candidates with immediate right to work locally and no relocation need will be prioritised.
Youll achieve more when you join HSBC.
is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.
Issued by HSBC HDPP
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Food Service
- GIS
- Hand Tools
- Lift Truck Experience
- Construction Experience
- Wastewater
- Commercial Driving
- Screen Printing
- Operations Management
- Sanitation
- Power Tools
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
