Supervisor

New Orleans, LA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

The Supervisor Administrative Support is responsible for overseeing daily account operations managing frontline staff and ensuring service quality for assigned client addition to leading operational activities this role performs key administrative functions including reporting scheduling documentation and coordination with internal and external stakeholders. The Account Supervisor ensures client satisfaction operational efficiency and compliance with company standards.

Compensation:$ annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicants education experience skills abilities geographic location and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

401(k) You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions dollar for dollar for the first 3%. For the next 2% ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits:ABM offers a comprehensive benefits package. For information about ABMs benefits visit

Responsibilities

Account Supervision & Operations

Oversee daytoday operations for assigned accounts ensuring service levels meet contractual and company standards.
Supervise train and support team members including onboarding and performance coaching.
Conduct site inspections quality audits and ensure corrective actions are implemented.
Assist with workforce planning assigning tasks and managing shifts to meet operational demands.
Ensure compliance with safety guidelines procedures and regulatory requirements.

Administrative Support Duties

Prepare and maintain operational reports logs and daily/weekly documentation.
Support scheduling timekeeping payroll submissions and attendance tracking.
Process work orders purchase requests inventory records and supply tracking.
Maintain accurate client files service documentation training records and compliance logs.
Generate regular status updates or reports for management and clients.

Client Relationship Management

Serve as a primary point of contact for client communication and service inquiries.
Address client concerns promptly and proactively resolve issues.
Participate in client meetings and assist with reporting service updates or project coordination.
Identify opportunities to improve service delivery or enhance client satisfaction.

Team Leadership & Coordination

Provide direction motivation and support to team members.
Conduct regular team meetings to share updates expectations and training.
Partner with management on staffing needs performance evaluations and disciplinary actions when required.

Qualifications

2 years of supervisory experience preferably in operations facilities services or a related field.
Strong administrative and organizational skills with attention to detail.
Proficiency in Microsoft Office (Excel Outlook Word) and internal management systems.
Strong communication and interpersonal skills.
Ability to multitask prioritize and work in a fastpaced environment.
Knowledge of safety standards and operational best practices.

Required Experience:

Manager

Description The Supervisor Administrative Support is responsible for overseeing daily account operations managing frontline staff and ensuring service quality for assigned client addition to leading operational activities this role performs key administrative functions including reporting scheduli...