Beverage Assistant Manager

Essential Job Functions:

• Monitors and maintains beverage cost control methods and procedures.

• Makes procedural recommendations and ensures enforcement of existing policy.

• Prepares methods and procedures whereby bar costs and supplies can be requisitioned and charged to each individual area.

• Calculates the daily volume of business and prepares financial paperwork as needed.

• Ensures that the Bar Department maintains hours and costs relating to staffing as required by business levels.

• Prepares annual budget and business plans.

• Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level.

• Acts as a role model to other employees and always present oneself as a credit to Harrahs and encourage others to do the same

• Develop and update standardized procedures for the department employees.

• Design and direct special event beverage service set-up.

• Perform routine inspection of all bar areas and equipment.

• Monitor and inspect bar top slot machines to ensure compliant functionality.

• Have a working knowledge of Slot operations procedures.

• Complete supply requisitions for special events.

• Complete bar employee work schedules.

• Review and adjust all department reports prior to submittal to management.

• Provide instruction to bar employees with regard to their job duties.

• Inspect delivered stock and return substandard items to the warehouse.

• Interview hire commend discipline and/or terminate bar employees as required in compliance with established use of progressive discipline.

• Resolve customer complaints and service deficiencies as required.

• Create and maintain all bar menus.

• Periodically review and update in accordance with current trends market product changes and availability.

• Conducts Performance Reviews

• Makes or recommends wage increases

• Makes or recommends promotions

• Provides for safety and security

• Handles employees complaints or grievances

• Plans work

• Supervises and monitors work

• Monitors legal compliance with federal state and gaming laws

Physical Mental & Environmental Demands:

• Must be physically mobile with reasonable accommodations.
• Must be able to sit stand or walk for long periods of time.

• Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts.

• Must be able to maneuver throughout the outlet.

• Must be able to lift and carry up to 45 pounds.
• Must be able to push pull bend reach stoop kneel twist and grip items when working in the outlet.
• Must be able to respond to visual and aural cues.
• Must have manual dexterity and coordination to operate office equipment including PC computers fax machine and photocopier.
• Must be able to tolerate areas containing dust loud noises and bright lights.
• Must be able to read write speak and understand English.
• Must be able to work in areas containing secondhand smoke dust loud noises and bright lights.

Qualifications:

• At least 5 years food and beverage experience and/or training or equivalent combination of same.

• Equivalent of two (2) years college within a related field.

• At least 3 years supervisory experience is required.

• Knowledge of wines and mixology required.
• Excellent interpersonal customer service leadership communication team-building and problem-solving skills are required.

• Basic computer knowledge of word processing and spreadsheet programs.

• Basic point of sale -- proficient in Basic Point of Sale systems.

• Knowledge of all phases of Beverage Administration cost control and familiarity with all phases of Beverage service.
• Must possess good customer service employee relations and leadership skills.
• Must have good analytical abilities.

• Inventory Control procedures.

• Must have good analytical skills.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.