Sales Operations Coordinator Premium EV's
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Hybrid: This position requires you to work on-site 3 times a week (Tue to Thu)
KEY JOB RESPONSIBILITIES:
- Develop and maintain sales processes and workflows aligned with the premium customer journey to ensure a highquality experience.
- Support continuous improvement of sales backoffice processes (order-to-delivery billing flows dealer/partner interaction).
- Coordinate and execute planning to develop processes for short-term forecast distribution pricing and other sales back-office activities.
- Ensure new sales strategies to conquer EV intenders and develop a hassle-free sales model considering a 360-degreee approach to the EV ecosystem beyond the car itself.
- Connect to all involved players to ensure project goals are achieved (Commercial Legal Finance IT GMF Partners Pre-Owned and others) including aligning to Project and Sales Leaders.
- IT Connection: Debate and present to IT team the required solutions and track their implementation.
- Coordinate cross functional meetings between areas/stakeholders to guarantee synchronized execution with all areas aware and onboard of all Sales and customer experience initiative.
- Responsible for evaluating the market supporting the definition of industry assumptions and developing short-term forecast projections besides connecting it with forecast team to assure volume availability.
- Analyze demand and manage distribution to ensure the right vehicle reaches the right place at the right time.
- Competition evaluation to define commercial strategy aligning pricing incentives and other P&L variables to assure value maximization.
- Track and continuously evaluate results to support business decisions.
PREVIOUS EXPERIENCE / EDUCATION:
- Bachelor degree completed
- Previous experience in at least two related sales operations areas is highly desirable.
- Experience in automotive sales operations including commercial and field activities with premium brands is highly desirable.
- Advanced or Fluent in English
- Strong proficiency in Microsoft Office and Power BI; experience with AI tools is a valuable advantage.
REQUIRED SKILLS & KEY COMPETENCIES:
- Availability for travel
- Valid CNH and driving skills.
- Actively seeks customer feedback and builds a clear understanding of their needs issues and priorities.
- Ability to develop structured analyses
- Works independently with minimal supervision acting as a resource for colleagues
- Willingness to adopt a test & learn mentality to foster innovative solutions for the sales channel and customer journey.
- Positive proactive attitude and self-oriented.
- Data-driven mindset while able to deal with ambiguity.
- Excellent organizational and project management skills.
- Ability to work under pressure and manage multiple projects simultaneously.
- Exceptional communication and interpersonal skills.
- Strategic orientation.
- Results-oriented.
- Strong changeleadership capabilities.
- Collaboration & influencing.
- Effective selfmanagement and ability to learn quickly (learning on the fly).
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
