Lead Legal Counsel Privacy, Data & AI Governance (US)

Lead Privacy Data & AI Governance Counsel (United States)

This opening can be a remote position or an onsite position at one of our US offices.

About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO creating one of the worlds largest cloud software providers serving more than 100 million users around the globe. When you join Cloud Software Group you are making a difference for real people each of whom count on our suite of cloud solutions to get work done. Members of our team will tell you that we value diverse lived experiences varied perspectives and having the courage to take risks. Our teams are encouraged to learn dream and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

About Our Privacy Data & AI Governance Team

The Cloud Software Group privacy data & AI governance team is building a risk-minimizing sales-enabling profit-supporting and value-creating privacy/data protection data governance and AI governance programs. We take a risk-based and data-driven approach to prioritizing our program initiatives and projects. Our team covers:

• Global privacy/data protection data governance and AI governance compliance

• Privacy & data protection contracts (DPAs SCCs DTAs BAAs etc.)

• Security incident & data breach response

• Product privacy by design

• Privacy and AI governance reviews (PIAs/DPIAs TIAs LIAs etc.) for products vendors and internal business operations programs

• Internal investigations

• Customer- and public-facing privacy & data protection resources (e.g. product privacy & AI governance data sheets and FAQs for Trust Center documentation)

Job Description

This position provides specialist expert advice and program operations support on all aspects of privacy & data protection to the Chief Privacy Officer (CPO) for Cloud Software Group. The role will help handle privacy reviews data subject rights (DSR) requests privacy-related inquiries data processing agreement (DPA) escalations and in partnership with the CPO help execute privacy program priorities.

The Lead Privacy Data & AI Governance Counsel is a key subject matter expert on US privacy cybersecurity data and AI governance rules. They will work closely with key stakeholders across the Legal Commercial Compliance Procurement Security Product & Engineering IT HR Sales and Marketing teams.

This position will help ensure that we minimize company privacy & data protection risks by increasing compliance with privacy and data protection rules.

The position will also help demonstrate to customers regulators and the public that Cloud Software Group has its privacy data & AI governance house in order and can be trustedas a cloud service provider.

The successful candidate is comfortable balancing compliance and risk-minimization with business value-creation goals in their day-to-day work and a pragmatic tech-savvy and a solutions-oriented professional.

Duties and Responsibilities

This positions key duties and responsibilities include:

• Conducting privacy & AI governance reviews of vendors products and internal programs involving the processing of personal data

• Handling and responding to data subject rights (DSR) requests and other privacy inquiries

• Maintaining and updating internal and external privacy and data protection policies standards guidance and other documentation

• Creating customer-facing FAQs data sheets and other documentation related to Cloud Software Groups products and services personal data processing to help customers conduct their own privacy review of our products and services

• Supporting audits assessments and certifications including responding to customer privacy and security questionnaires and addressing common privacy-related questions

• Facilitating due diligence and transitions in mergers acquisitions and divestitures as needed

• Advising Sales & Marketing teams on privacy & data protection requirements relevant to sales and marketing activities covering email marketing telephone marketing events marketing online marketing etc.

• Collaborating with other members of the Legal Security Engineering Product Marketing HR Sales and other cross-functional teams

• Providing expert support in internal investigations security incidents and data breaches

• Monitoring privacy/data protection cybersecurity data governance and AI governance laws and regulatory trends developments and industry best practices

• Driving internal training and awareness of Cloud Software Groups privacy/data protection cybersecurity data governance and AI governance obligations

• Identifying awareness and training needs providing expert input on global training program and delivering privacy training as needed

• Supporting the CPO in privacy program management and operations

Required Qualifications

Qualified applicants must have:

• 5 years of full-time experience on privacy/data protection data governance and AI governance laws and program operations

• 3 years of experience in the tech industry with at least 2 years in the B2B tech industry

• 2 year conducting privacy & AI governance reviews including recommending appropriate risk-minimization controls

• Qualified US attorney

Nice-to-Haves

We like to see the following in our qualified applicants:

• Experience in the enterprise cloud software tech industry

• First-principles risk-based and data-driven approach to prioritizing and general decision-making

• Highly developed people skills (e.g. collaboration communication compassion)

• Experience using privacy program management tools

Education

• An advanced (masters or doctorate) law degree

• Completion of privacy & data protection-related courses and/or certifications