Academic Advisor, College of Arts and Letters

Working Title: Academic Advisor College of Arts and Letters

State Role Title:N/A

Position Type:Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: College of Arts and Letters

Department: 100139 - Dean - College of Arts and Letters

Pay Rate:Commensurate with Experience

Specify Range or Amount:

Is this a JMU only positionNo

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionN/A

Beginning Review Date:03/27/2026

About JMU:

Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

Vision
To be the national model for the engaged university: engaged with ideas and the world.

Who We Are
Situated in the heart of Virginias beautiful Shenandoah Valley the city of Harrisonburg is a vibrant community with a population of approximately 52000. Harrisonburg is conveniently located approximately 120 miles from Washington D.C. and Richmond VA.

JMU is a selective public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students faculty and staff. The student body includes approximately 21000 undergraduate and 1800 graduate students with over 1000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts science and technology and professional disciplines at the undergraduate masters and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs focus on maintaining strong student/faculty interaction and innovative faculty research.

General Information:

The College of Arts and Letters (CAL) welcomes applicants for the position of Academic Advisor. The Academic Advisor is tasked with providing quality academic advising designed to help students make informed decisions in pursuit of their academic and professional goals. The advisor regularly meets with students one-on-one and in group settings to discuss course selection develop individualized academic plans to ensure timely completion of graduation requirements and recommend success strategies. The advisor monitors student progression offers specific problem solving assists the academic unit(s) with enrollment management and communicates with various stakeholders. The position is a 12-month Administrative and Professional Faculty appointment beginning July 1 2026.

Duties and Responsibilities:

Advise students about academic policies degree requirements and course selection.

Help students identify academic goals and develop academic plans.

Connect students to appropriate academic and non-academic resources.

Manage advising-specific administrative tasks and monitor progress of student caseload through accurate confidential records using JMU advising software CRM.

Collaborate with colleagues including academic unit head faculty and staff as needed.

Participate in recruitment orientation and programming efforts in consultation with departmental leadership.

Qualifications:

Required:

Bachelors degree.

Comfort with technology and learning multiple information systems.

Excellent interpersonal and communication skills (writing oral listening) and ability to relate meaningfully with undergraduates.

Strong attention to detail combined with appreciation for the big picture.

Ability to work independently collaboratively and under supervision.

Excellent skills in time management and organization.

Strong work ethic and critical-thinking problem-solving and judgement skills.

Ability to meet deadlines in a dynamic environment.

Demonstrated commitment to contributing to a supportive welcoming atmosphere.

Ability to process and maintain confidential information with professionalism.


Preferred:

Masters degree.

Academic advising and/or teaching experience in higher education.

Experience with learning interpreting and articulating complex academic requirements procedures and policies including FERPA.

Additional Posting Information:

JMUs Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information please visit of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.