IT Systems Engineering Advisor Sr.

Title: IT Systems Engineering Advisor Sr.

Location: Memphis TN 38125-1128

Duration: 6 Months (set duration)

Shift Hours: 8 hrs per day 5 days/week (40 hours/week)

**This position is Contract with a Set Duration of 6 Months and Open to Remote**

Managers Notes:

Required: significant & direct experience in Citrix
Preferred: Horizon / Omnissa VDI

PRIMARY PURPOSE:

To design and implement enterprise technology solutions for the organization. To maintain operations and build efficiencies in the technology of assigned spheres of influence. To research and resolve escalated issues from global IT colleagues.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Designs implements and maintains systems lifecycle management security resiliency and performance of production and non-production environments with no management supervision.
• Initiates and drives lifecycle management and capacity planning for infrastructure across the entire organization.
• Drives architectural improvements and standardization for the IT environment including choice of networking infrastructure hardware monitoring software and associated application infrastructure with no management supervision.
• Provides 3rd tier on-site and/or remote technical support as necessary.
• Seeks out and remediates security vulnerabilities.
• Provides 3rd tier remote access solution support: VPN Terminal Services Citrix and Hyper-V.
• Designs disaster recovery solutions and leads planning and testing activities.
• Reviews and approves vendor invoices for manager.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Performs other duties as assigned.
• Supports the organizations quality program(s).
• Travels as required.

QUALIFICATIONS:

Requirements:

Education & Licensing:

• Bachelors degree in information management computer science or related technology field from an accredited college or university preferred. Related technical institute certification preferred.

Experience:

• Eight (8) years of related experience or equivalent combination of education and experience required to include four (4) years of experience designing implementing and maintaining technology infrastructure; configuring and troubleshooting Windows and UNIX/Linux based environments; and managing and monitoring Exchange Server 2003-2016 Windows Server 2003-2016 and MSCE Server infrastructure.

SKILLS & KNOWLEDGE:

• Thorough knowledge of cloud-based application knowledge preferably Azure
• Strong knowledge of virtualization and containerization (e.g. Hyper-V vSphere Citrix SQL and Terminal Services)
• Strong knowledge of VPN connectivity troubleshooting and configuration (Cisco Palo Alto OpenVPN IPSec)
• In-depth knowledge of security software such as Anti-virus Anti-SPAM Anti-Spyware and/or other security related technologies
• In-depth knowledge of networking (OSI network layers TCP/IP)
• Excellent oral and written communication skills including presentation skills
• PC literate including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to create and complete comprehensive accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT:

When applicable and appropriate consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment troubleshooting problem solving analysis and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding travel as required

Auditory/Visual: Hearing vision and talking

NOTE:

Credit security clearance confirmed via a background credit check is required for this position.