AVP, Business Development Manager- Overseas Indian- South India

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International Wealth and Premier Banking (IWPB) helps deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals families business owners investors and entrepreneurs.

International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and together with our Private Bank are present across the worlds most important markets booking centres and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Principal Responsibilities:

• Identify and acquire New-to-Bank (NTB) overseas Indian (OI) opportunities from both new and existing corporate clients consistently achieving OI NTB targets as defined in the Customer Strategic Plan (CSP).
• Ensure full compliance with the banks Know Your Customer (KYC) and Anti-Money Laundering (AML) policies and regulatory requirements at all times.
• Plan and execute localized marketing events and promotional activities in collaboration with internal marketing and support teams such as INM MKT to generate business leads within the designated catchment area.
• Collaborate proactively with Branch Banking Commercial Banking and Corporate Salary team (CEB) teams to identify cross-functional business development opportunities and drive revenue growth.
• Maintain timely and accurate call reports client interaction records and business management information systems (MIS) as required by internal policies.
• Respond to GCEP (Global Client Experience Program) complaints with urgency and professionalism ensuring issues are resolved to the customers satisfaction.
• Consistently deliver fair outcomes for customers while upholding personal and professional conduct that supports the integrity transparency and orderly operation of financial markets.

• Minimum of a Bachelors degree or equivalent from a recognized institution.
• B2B client aquisition.
• Strong interpersonal and communication skills.
• Demonstrated ability to build and manage client relationships.
• Knowledge of banking products services and regulatory requirements is an advantage.

Eligibility Criteria

• India Bank / INM employees will be eligible to apply to this role after completion of 12 months in the current role/position at the time of application on level transfer and/or promotion.
• Entity Employees (not from India Bank) to be guided by their internal policy on tenure completion in current role at the time of application before applying and share line manager approval once shortlisted
• INM Employees in scope of WPB Career Progression Framework not eligible to apply to roles within the purview of the Framework.

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Issued by The Hongkong and Shanghai Banking Corporation Limited India