Job Description:
At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!
Job Summary:
This job is responsible for managing a portfolio of projects to support Operational Excellence and drive Responsible Growth. Key responsibilities include partnering with stakeholders to understand and provide insight into processes to optimize and manage operational efficiency and/or associated costs. Job expectations include outlining processes/activities associated talent and cost outputs to drive solutions and improvements through standardization automation and other process improvement ideas.
Role Purpose:
Serve as a dedicated resource for process owners to re-engineer streamline and improve existing processes while also developing and documenting new processes as needed. This role combines process engineering expertise with a focus on driving operational efficiency and consistency across the organization.
Responsibilities:
Builds relationships and partners closely with line of business stakeholder(s) to ensure successful completion of projects and interpretation of results
Leads daily activities of project activities and deliverables
Integrates capabilities with key enterprise initiatives such as Operational Excellence Simplify and Improve and organizational health
Serves as change catalyst by identifying efficiency opportunities and driving change
Additional Responsibilities:
Process Re-Engineering & Optimization
Partner with process owners to analyze current workflows identify inefficiencies and implement improvements that enhance scalability and reduce risk
New Process Development
Design and document new processes to support evolving business needs ensuring clarity compliance and alignment with organizational standards
Collaboration & Enablement
Act as a trusted advisor to business units providing guidance and support for process transformation initiatives
Continuous Improvement Advocacy
Promote a culture of operational excellence through training workshops and knowledge sharing
Technical & Analytical Support
Apply process engineering tools and techniques (e.g. Lean Six Sigma) to deliver measurable improvements in efficiency and quality
Required Qualifications:
7 years of experience in process or process improvement type roles
Catalyst for change and a proven track record of implementing innovative solutions and fostering a culture of operational excellence
Experience driving efficiency improvements through process re-engineering and the strategic adoption of new technologies
Entrepreneurial and strategic mindset self-starter with excellent anticipation skills; problem solving; follow up
Strong communication skills (written verbal and interpersonal) including tact diplomacy and ability to influence multiple stakeholders
Highly organized with strong project/process design and optimization skills; must balance multiple priorities adapt to unexpected events in a deadline driven environment
Proficient in Microsoft business applications
Desired Qualifications:
Experience within The CFO Group with a strong understanding of CFO processes
Experience with automation tools (e.g. Alteryx) and data visualization tools (e.g. Tableau)
Project management certification
Skills: Analytical Thinking Collaboration Influence Presentation Skills Stakeholder Management Business Analytics Consulting Data Mining Data Visualization Innovative Thinking Process Design Process Management Program Management Project Management Strategy Planning and Development
Shift:
1st shift (United States of America)Hours Per Week:
40Required Experience:
Senior IC
What would you like the power to do? At Bank of America, our purpose is to help make financial lives better through the power of every connection.