Sr Customer Development Rep Hangzhou HZH Sub-branch

Hangzhou - China

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of openingup a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management Asset Management Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.

In this role you will:

Be responsible for successful implementation of Premier Acquisition strategies

Acquire new-to-bank customers via central or self-generated leads.

In order to deliver a high quality service to our highest value personal clients the role holder will need to complete simple retail sales.

Development of strong working relationships with relevant business areas (e.g. WPB Marketing etc)

Delivery high standard customer service to meet customer satisfactory

负责中高端客户的开发发掘关于银行服务的需求并发展为汇丰客户

通过银行渠道或者自己开发的渠道成功获取新客户

为客户提供优良的服务完成基本的零售销售指标

与相关业务领域建立牢固的工作关系如财富管理及个人银行业务部市场部

提供高标准的客户服务提高客户满意度

Qualifications - External

To be successful in the role you should meet the following requirements:

Bachelors degree or equivalent experience

Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent

Sound knowledge of various forms of deposits WEM product mortgage etc.

Knowledge of the constantly changing laws/regulations governing banks/finance industry consumer trends competitor offerings economic and foreign currency markets

Strong presentation and sales skills

Objection handling techniques and work under pressure

Good interpersonal and communication skills

Customer service orientation

Attain appropriate professional and regulatory qualifications as required by market

Attain any internal standards as required by HBCN

本科以上或同等学历

至少一年金融服务或零售经验或同等工作经验

对各种形式的存款WEM产品抵押贷款等产品有充分的了解

对行业法规消费趋势竞争对手的产品经济和外汇市场趋势有较好的了解

较好的演讲和销售技巧

较好的异议处理技巧能在高压下工作

良好的人际交往和沟通能力

以客户服务为导向

根据市场要求获得适当的专业和监管资格

达到汇丰要求的内部岗位标准

Youll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by HSBC Bank (China) Company Limited

Required Experience:

Senior IC

HSBC International Wealth and Premier Banking (IWPB)Within International Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take car...