Provider Scheduling Analyst- Capacity Management- Days- Remote

New Orleans, LA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Weve made a lot of progress since opening the doors in 1942 but one thing has never changed - our commitment to serve heal lead educate that every award earned every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner whether you work with patients every day or support those who do you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job communicates with manager/directors and end users to optimize scheduling ease and improve/increase appointment access. Consistently works with other regions to obtain standardization of scheduling process across providers departments and regions; and assumes responsibility for developing and distributing daily weekly monthly quarterly and annual reports to the regional leadership team.

Education

Required -High School diploma or equivalent

Preferred -Bachelors degree

Preferred -Additional degrees business training experience and/or certifications may be combined to meet minimum qualifications.

Work Experience

Required -4 years experience in clerical operations at a hospital clinic medical office business services/revenue cycle front line registration financial counseling banking hotel retail and/or customer service related position.
Technical knowledge of healthcare provider scheduling.

Certifications

Preferred-Certified Healthcare Access Manager Certified Healthcare Access Associate Certification as a Medical Assistant (or other medical specialty-based certification)

Knowledge Skills and Abilities (KSAs)

Must have computer skills and dexterity required for data entry and retrieval ofrequired jobinformation.
Must be proficient with Windows-style applications and keyboard.
Excellent verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout required job processes.
Customer service focused with demonstrated ability to gather and disseminate information through effective communication with a diverse range of people either in person or over the phone.
Good judgment skills in handling/escalating difficult situations.
Good organizational time management interpersonal and conflict resolution skills.
Extensive analytical skills to create service availability analysis out of raw data to demonstrate consistent schedule utilization.
Self-directed with the ability to prioritize tasks to meet the needs of the Financial Services department and the clinical areas.

Job Duties
Assist manager/Director with requesting a new department to be built in Epic in a timely manner.
Notify Epic team of department name and physicians who will be practicing in new department.
Timely processing of provider and ancillary schedules to allow optimum access for appointment coordinators.
Meet with managers directors and providers as needed to assist with modification and support of current practices to accommodate their need and patient needs.
Notify the manager/director of any patients affected by departure so they may be moved to another providers schedule.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities duties and skills. Other duties may be added or this description amended at any time.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you ready to make a difference Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado California Hawaii Illinois Maryland Massachusetts Minnesota New Jersey New York Vermont Washington and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website or if you need an accommodation to complete the application process please contact our HR Employee Solution Center at (select option 1) or. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class including protected veterans and individuals with disabilities.

Required Experience: