Support Specialist (4695-44)
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Support Specialist (4695-44)
Deadline to Apply:
Open Until Filled
Work Location:
800 Broadway
Open Until Filled
Work Location:
800 Broadway
Cincinnati Oh. 45202
Work Hours:
70 Hours Bi-Weekly
70 Hours Bi-Weekly
Starting Salary:
$42000 annually
$42000 annually
MINIMUM QUALIFICATIONS
- Any combination of training and work experience that indicates possession of skills knowledge and abilities listed below.
- Must possess a High School Diploma from an accredited school with demonstrated ability in computer skills workflow management and the ability to work with little direct supervision.
- College degree preferred or an equivalent combination of education training and experience.
Job Duties (Summary):
Processes decisions orders 75N orders scheduling orders healthcare orders agreed entries and all related paperwork from assigned magistrates including matters from the domestic violence docket. Processes domestic violence civil protection order documentation and forwards required materials to the Sheriffs Office to ensure proper service. Accurately schedules hearings in accordance with magistrate orders and coordinates court parties for phone and video conferences. Scans documents and distributes copies to court parties via email as appropriate to ensure timely communication and case processing. Coordinates interpreter services for hearings and court proceedings. Maintains and updates CMS to reflect all case activity including case tracking running records result codes support order information and court party information. Forwards all new and modified case information to the CSEA CE unit to ensure the creation and modification of SETS support accounts.
Runs statistical reports to verify data accuracy and ensure timely case completion. Monitors and processes the daily tickler to track and ensure the timely issuance of magistrates orders and decisions. Answers inquiries from litigants and attorneys both in person and telephonically.
Secures exhibits and exhibit lists reviews them for completeness and forwards them to the file room for entry into the exhibit tracking system.
Processes transcript requests in accordance with Court procedures. Scans organizes and purges paper files pursuant to records retention guidelines and properly shreds confidential and sensitive documents to maintain security and compliance. Gathers and compiles requested information and documentation for submission to the Court of Appeals when necessary.
OTHER DUTIES AND RESPONSIBILITIES 10 20%
Performs work duties of other staff as workload dictates or as directed. On a backup basis schedules interpreters and executes Family Law Clinic responsibilities. Attend training as directed. Assists other departments when necessary to maintain the standards and integrity of the Court. Any other duties as assigned.
POSITIONS SUPERVISED
N/A
KNOWLEDGE ABILITIES AND SKILLS (may be developed after employment)
Knowledge of: Applicable procedures and practices of the Court of Domestic Relations including familiarity with the Local Rules of Practice the Courts personnel policies and proper courtroom etiquette. Basic office and computer equipment skills including Microsoft Outlook Word Excel Teams and Zoom Video Communications.
Ability to: Communicate with attorneys the general public employees and Court officials in an effective and courteous manner. Work under pressure and maintain composure in dealing with potentially irate and hostile customers. Work independently while prioritizing essential tasks. Accept constructive criticism and direction. Be professional at all times and work cooperatively with all other departments within the Court and persons from other courts agencies and providers. Maintain regular attendance proper dress and a positive attitude. Treat litigants and counsel with respect and dignity. Maintain courteous phone etiquette.
Skill in: Communicating with staff and others both orally and in written form. Operating basic office equipment including a Windows-based computer system. Completing tasks timely and free from excessive and or recurring mistakes. Creating and maintaining an organized workflow process in accordance with Court guidelines.
PHYSICAL DEMANDS
Work may involve a significant amount of standing walking sitting talking listening stooping crouching and reaching with hands and arms. Ability to transfer up to 25 pounds. Ability to sit continuously at a computer terminal for periods up to three hours. Ability to reach into file drawers in standard four-drawer file cabinets. Visual ability sufficient to effectively operate a copier facsimile machine and a computer terminal and to read reports correspondence and instructions. Hearing ability sufficient to converse with other individuals both in person and by telephone. Speaking ability sufficient to communicate effectively with other individuals in person and by telephone.
This position description in no manner states or implies that these are the only duties and responsibilities to be performed by the position incumbent. The incumbent will be required to follow the instructions and perform the duties required by the incumbents supervisor appointing authority or designee.
Required Experience:
IC
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
Welcome to Hamilton County, Ohio – the home county of the Greater Cincinnati region. Like our namesake, Alexander Hamilton, we have a feisty spirit that has helped leave our indelible mark on America. You’ll see our strong Midwestern values- tough, hardworking, and polite- in the pe ... View more
