IT Operations Analyst I

Lincoln, NE - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The work we do matters!

Hiring Agency:

Library Commission - Agency 34

Location:

Lincoln NE

Hiring Rate:

$25.218

Job Posting:

JR2026- IT Operations Analyst I (Open)

Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):

Job Description:

This position offers exceptional growth opportunities. As part of our organizations technology team you will play a critical role in delivering services and joining the mission of the Nebraska Library Commission. This role provides a clear path for professional development exposure to emerging technologies and the chance to contribute to projects that shape the future of the Commission.

Under limited supervision you will perform work related to hardware and software support network support systems administration web maintenance and development research developing and delivering training materials. This is a fulltime position with a work requirement of 40 onsite hours per week.

The person in this position will be a member of the Nebraska Library Commissions (NLC) Computer Team and work with other NLC staff. Work assignments may also include collaboration with Nebraskas Regional Library Systems and with staff at Nebraska libraries.

Responsibilities:

This position provides hardware and software support for the Nebraska Library Commission and assists with website maintenance and development.

Duties include:

Responding in a timely manner to emails and phone calls from NLC staff and sometimes staff from libraries throughout the state requesting assistance with problems and issues involving hardware software and connectivity
Assisting staff in identifying hardware and software needs
Planning and overseeing software installation and configuration
Training staff on use of hardware and software

Tracking and managing software updates
Managing hardware/software inventory
Working with other staff to monitor manage and troubleshoot website issues
Monitoring website content and facilitating corrections changes and updates as needed
Creating web pages including interactive web forms
Creating monitoring and updating documentation related to hardware software and infrastructure
Creating and updating training materials for staff
Providing technical support for the agencys library automation system
Other duties as assigned

Requirements / Qualifications:

Minimum Qualifications: Associate degree in computer science and two years of related technical and business experience. Two years of related technical and business experience may substitute for the required education on a year-for-year basis. OR Post high school coursework in computer science and three years of related technical and business experience. Any equivalent combination of education and experience will be considered.

Knowledge Abilities and Skills:

Ability to communicate with other staff and clientele in an effective and friendly manner (electronically over the phone and in person)
Ability to multitask and triage job demands
Knowledge of Microsoft workstation and server operating systems
Familiarity with common software utilities protocols and services needed to troubleshoot manage and maintain computer systems
Familiarity with HTML and CSS
Knowledge of basic networking technology and terminology.
Familiarity with Microsoft Office products
Ability to apply general rules to specific problems to come up with workable solutions
Ability to gather problem-solving information via well-crafted web searches
Ability to stoop kneel crawl crouch while installing/troubleshooting equipment and cabling and lift up to 25lbs

Knowledge Abilities & Skills:

Help desk experience is desirable.
Knowledge of basic HTML is important; CSS knowledge a plus

Hiring Specs:

$25.22 per hour
Fulltime permanent position (40 hours weekly) Monday through Friday 8-5.
Starting date: March 16 2026

For questions and further details please contact Jerry Breazile .

To apply you must complete a State of Nebraska job application at Apply online on or before March 6 2026. For Nebraska State Personnel special accommodations under ADA and/or to apply call . EEO

If youre currently employed by the State of Nebraska please dont apply through this external career site. Instead log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.

Required Experience:

The work we do matters!Hiring Agency:Library Commission - Agency 34Location: Lincoln NEHiring Rate:$25.218Job Posting:JR2026- IT Operations Analyst I (Open)Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):0Job Description:This position offers exceptiona...