Nexthink Engineer

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Must have Technical skills:

Experience in Nexthink Collector Packaging Agent roll-out Platform setup

Nexthink Integration experience with AD SSO Jira/ServiceNow Amplify Chatbot etc.

Experience in creating customer specific Dashboards Alerts Application Experience Campaigns Remote Actions and Digital Experience.

Proficient in NQL.

Ability to collect analyze and interpret data from Nexthink.

Perform baseline of end user device & Application KPIs with client

Finalize the thresholds against each KPI and execute SLA document

Generates Tool based reports - Weekly Monthly & Quarterly as agreed

Work with other technical teams to drive implementation of improvement activities

Ability to present Nexthink findings and Value Add to customers on a periodic basis.

Proficient in Windows PowerShell Scripting with a minimum L2 level

Experience with automating tasks and processes using PowerShell including working with AD and windows components.

Strong Windows knowledge.

Ability to identify and implement process improvements.

Effective communication & collaboration skills to work with technical and non-technical stakeholders.

Install configure and maintain Nexthink platform.

Customize remote actions Dashboard Alerts Campaigns and Flows.

Analyze data from Nexthink provide periodic update to the stakeholders.

Develop and maintain documentation for Nexthink processes.

Collaborate with IT teams to resolve technical issues.

Provide support and training to increase adaptability and usage of the tool by SD and EUC teams.

Identify opportunities for process improvements and DEX improvisation

Stay up to date with the latest best features best practices and industry trends.

Experience in Desktop Support

Experience in Intune AD

Experience in Application Monitoring

Experience in Azure Cloud

Experience in Powershell

Experience in Jira

Familiarity with data visualization tools (e.g. Tableau Power BI).

Salary Range- $95000-$100000 a year

Must have Technical skills: Experience in Nexthink Collector Packaging Agent roll-out Platform setup Nexthink Integration experience with AD SSO Jira/ServiceNow Amplify Chatbot etc. Experience in creating customer specific Dashboards Alerts Application Experience Campaigns Remote Actions and...