Corporate Traveller UK Area Leader Northern Collective

Liverpool - UK

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

About Corporate Traveller

At Corporate Traveller were on a mission to take business travel to the next level. And when it comes to our people we know we are next level. We are anything but of the corporate division of the Flight Centre Travel Group (FCTG) Corporate Traveller is one of FCTGs most successful brands globally. Our mission is to make end to end travel experience faster simpler and easier for our customers and to demonstrate ongoing value to decision-makers travellers and bookers. We provide our customers with the perfect blend of personal local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion ambition and a hunger to do better. We do whatever it takes to get the best results for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core we believe that together we can do anything. Together we are here to take it to the next level.

About the role

Were looking for an experienced and inspiring Leader to drive performance culture and commercial results across our operational this role youll take ownership of delivering the CT business plan ensuring high levels of customer satisfaction and supporting managers to consistently achieve strong results.

Youll lead multiple teams balancing customer portfolios staff levels and productivity while championing technology adoption and operational excellence. Youll also work closely with internal stakeholders to develop and execute strategies that grow profitability and improve the way we serve our customers.

A key part of the role is guiding and developing Team Managers - ensuring discipline structure and a positive culture - while providing firstline leadership support and building strong relationships with clients. You will also oversee the implementation of new clients ensuring a seamless onboarding experience that enables teams to deliver exceptional service from day one.

Additionally youll manage our After Hours team reviewing monthly performance and ensuring the team is fully supported and set up for success.

About you

Youre a natural leader who leads by example - motivated solutionsfocused and committed to creating a highperformance culture. Youre intuitive and forwardthinking able to anticipate business needs and take proactive steps to improve performance across your area.

You communicate clearly and openly build strong internal and external relationships and know how to motivate teams through change. Youre comfortable juggling multiple priorities using strategic planning and excellent timemanagement skills to keep everything running smoothly.

Your background includes:

At least 3 years experience as a Team Manager with a strong track record of delivering great results
Proven leadership capability including coaching performance management and team development
Strong understanding of operational processes customer experience and productivity drivers
High levels of product and system knowledge with a desire to continue learning
The ability to nurture talent identify future leaders and provide empathetic supportive guidance
A positive openminded approach and the ability to adapt to change with ease

Whats in it for you

Exclusive Travel Discounts: As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our in-house travel team.
Career Development: With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
Vibrant Culture & Social Perks: Experience our fun industry-renowned culture with exciting social events such as monthly awards nights global conferences end-of-financial-year balls and more.
Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronze-level health cash plan.
Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
Financial Wellbeing Support: Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
And Much More: Enjoy a range of additional benefits including company-matched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .

About Corporate TravellerAt Corporate Traveller were on a mission to take business travel to the next level. And when it comes to our people we know we are next level. We are anything but of the corporate division of the Flight Centre Travel Group (FCTG) Corporate Traveller is one of FCTGs most suc...