Senior Manager, Global Total Rewards Operations, Technology & Innovation
West Chester, OH - USA
Job Summary
Your Opportunity Your Team
QVC Groups Total Rewards function is in the middle of a transformation and this role is at the center of it. The Senior Manager Global Total Rewards Operations Technology & Innovation reports to the Director of Global Total Rewards & Mobility and leads the team responsible for how total rewards programs get designed delivered and scaled across 17000 employees in seven countries.
This isnt a maintenance role. Youll inherit a global total rewards operation thats ready to be modernized and youll have the mandate and support to do it. That means rethinking how compensation and benefits planning cycles run bringing AI and automation into total rewards workflows optimizing how we use Workday and building the governance and infrastructure that lets a lean team operate at enterprise scale. Youll partner with HRBPs Finance Legal People Systems and external vendors across six retail brands to make total rewards programs faster smarter and more consistent.
Where Youll Work
This role is hybrid and will require you to be onsite at our West Chester PA headquarters (Studio Park) several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: Pennsylvania New Jersey or Delaware. Relocation assistance is not available for this role.
What Youll Do
Lead global annual total rewards planning cycles end-to-end across compensation benefits and executive compensation including merit bonus equity/LTI off-cycle adjustments and benefits enrollment. Own cross-functional coordination system execution data validation analytics and stakeholder communications.
Own the strategy and optimization of Workday across total rewards modules. Lead configuration directly or partner with People Technology to streamline processes eliminate manual work and improve the end-to-end system experience.
Build and execute a total rewards technology and automation roadmap leveraging AI/ML intelligent workflows and APIs. Design next-generation solutions including automated audit engines predictive analytics benefits optimization modeling and decision-support tools.
Create and maintain global total rewards policies governance frameworks and education programs that bring consistency compliance and transparency across all rewards programs. Build dashboards for pay competitiveness benefits utilization pay equity and program performance.
Manage global survey participation market data and benefits benchmarking vendor relationships and data quality to ensure accurate market intelligence across all geographies and programs.
Manage and develop a team of total rewards operations and technology professionals building technical and analytical depth and a culture where innovation and continuous improvement are the expectation.
What Youll Bring
8 years of progressive total rewards experience spanning compensation benefits and/or executive compensation with at least 3 years leading operations or COE functions in a global multi-country organization
People management experience with a track record of building team capability
Strong Workday configuration experience across compensation and/or benefits modules
Experience building or implementing automation AI/ML or advanced analytics solutions within total rewards
Strong analytical skills with advanced Excel/Sheets proficiency and experience with market data and benchmarking platforms
Working knowledge of global total rewards regulations including pay equity pay transparency ERISA ACA and international compliance requirements
Bachelors degree in HR Business Finance or related field. CCP CBP or GRP designation a plus.
#LI-PA1
Our Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.
Required Experience:
Senior Manager
Key Skills
About Company
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