Reservation Officer
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Urgent Hiring in Travel Agency !!!!!!
Reservation Officer
Salary :3 Lacs
Location: Cochin
Job Summary
The Reservations Officer is responsible for managing and processing all B2B reservation requests from agency partners in a timely and accurate manner. The role involves handling bookings amendments cancellations and coordinating travel-related services such as hotel accommodations airport assistance transportation tours and special position requires attention to detail strong communication skills and efficient use of reservation systems to deliver seamless service and partner satisfaction.
Candidate requirements and experience:
* Experience: Minimum 1 - 2 years’ UAE experience focusing on Indian Market. Exposure to a high performance sales environment and CRM based sales management. (Travel & Tourism Industry)
* Qualification:Bachelors/Graduate degree in travel hospitality hotel management.
Key Responsibilities
* Process all B2B reservation requests changes and cancellations received by phone fax mail or other channels of communication.
- Understand reservation requirements in relation to airport arrival and departure assistance hotel and room categories ground transport guides food and beverage arrangements tours/excursion tickets or any other special requests.
- Update partner agents on alternate and better hotel & excursion options.
- Follow sales techniques like upselling and cross-selling to maximize revenue. Input and access data in reservation system.
- Verify availability of rooms/services and quote rates. Negotiate and close deals with agencies.
- Other assignments that may be assigned.
*Interested candidates can forward their updated resume to
or
Key Skills
- Airside Operations
- ITIL
- Accounts
- Anesthesia
- Jboss
- Condition Monitoring
