Customer Service Operative

Newbury - UK

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

LOCATION: PARKWAY SHOPPING CENTRE NEWBURY

SHIFT PATTERN: Weekends might might change suit business needs. 20 hours with overtime for sickness and hoilday 20 hours per week

PAY RATE: 13.75 hours per week

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

Your responsibilities will be looking out for the safety and welfare of members of the public who visit

the Centre to ensure that they have a pleasant shopping experience without fear of any incidents

occurring which may affect that experience.

KEY RESPONSIBILITIES

Responding to both written and verbal enquiries from Customers

Directing Customers to required stores within the Centre

Transferring telephone calls to Management staff

Selling Eden Centre gift cards and reconciling cash at the end of the day

Health and Safety checks

Reporting and logging maintenance jobs

Maintaining stock levels of Centre leaflets and signage

Creating a rapport with staff in stores and maintaining contact

REQUIRED SKILLS AND EXPERIENCE

Verbal and written English is essential due to the nature of the business

Flexible and adaptable

Good team player

Attention to detail

Friendly disposition

Benefits

Were proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work our innovative employee app where you can find:

Perks: discounts gift cards cashback and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health money and work
Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

DescriptionLOCATION: PARKWAY SHOPPING CENTRE NEWBURYSHIFT PATTERN: Weekends might might change suit business needs. 20 hours with overtime for sickness and hoilday 20 hours per weekPAY RATE: 13.75 hours per weekIf you require any additional support or adjustments during the recruitment process pleas...