Job Functions Duties Responsibilities and Position Qualifications:
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Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Role Overview:
The General Manager will lead regional operations business development and sales initiatives. This role is responsible for driving sustainable growth while ensuring the highest levels of quality service operational efficiency and compliance. The General Manager will build strong client relationships oversee multi-site operations and cultivate a culture that reflects CPLs mission values and commitment to service excellence.
In this role you will:
- Drive continued growth through enhanced service offerings improved customer relationships and effective sales strategies.
- Maintain a deep understanding of healthcare industry trends to identify business needs and future growth opportunities.
- Develop and implement strategies to expand and retain laboratory market share.
- Manage P&L performance to meet both short and longterm organizational goals.
- Build and strengthen relationships with new and existing clients by demonstrating credibility and industry expertise.
- Lead daily regional operations with a focus on strategy execution culture talent development productivity and efficiency.
- Foster an environment of excellence accountability and employee development.
- Establish clear expectations responsibilities and performance goals anchored in business development and superior client service.
- Ensure compliance with all applicable laws regulations policies and procedures.
- Serve as a visible representative of CPLs values vision and services to customers partners and internal teams.
- Promote collaboration and open communication to solve problems enhance operations and support new business opportunities.
Education & Experience
- Bachelors degree in a related field or equivalent experience required.
- MBA preferred but not required.
- 10 years of progressive medical management experience ideally within laboratory medicine.
- Proven experience managing multiple facilities and operational departments (e.g. Stat Labs Patient Service Centers Logistics service teams).
- Demonstrated success in general operations management business development and organizational leadership.
Required Skills & Competencies
- Strong verbal and written communication skills.
- Ability to analyze financial reports and negotiate contracts.
- Proven leadership presence and ability to influence at all levels of the organization.
- Strategic thinking paired with strong operational execution.
- Ability to build relationships drive performance and inspire highperforming teams.
Bonus points if youve got:
- Bachelors Degree in Medical Technology or Business Administration.
- Previous experience in a clinical laboratory or other service organization.
Well give you:
We are committed to excellence innovation and service. You will join a supportive organization that values leadership professional growth and making a meaningful impact on healthcare delivery in our communities.
- Appreciation for your work
- A feeling of satisfaction that youve helped people
- Opportunity to grow within the organization
- Free lab services for you and your eligible dependents
- Work-life balance including Paid Time Off and Paid Holidays
- Competitive benefits including medical dental and vision insurance
- Help saving for retirement with a 401(k) that includes a generous company match
- A sense of belonging we are a community!
We also want you to know:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Laboratory Operations
Company:
Clinical Pathology Laboratories Inc.
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.