EXPECTED END RESULTS
MAJOR ACTIVITIES
Strategy
Develop Training strategies for Sales to achieve higher productivity & Customer Satisfaction
- Strategy based on Key pillars related to Network / Dealer staff Skill enhancement & Quality Improvement
- Create action plan for the year to achieve company targets
- Onboarding of IFT & Regular TTT for Regional IFT
- Monitoring monthly activities within the approved Budgets
- Administration of IT system (GLMS) & updates
- Training Calendar Planning & execution through the team
- Manpower database management (consolidation of manpower through field) & Correct Data reporting in DMS
- Strategy for Skill Contest & execution
Consultation
Training intervention creation & execution for multiple role holder
- Creation & updation of Classroom Training content for key role holder in Sales
- Creation of sales tool & Knowledge Guides
- Vendor management for conducting need based trainings.
- Coordination with various internal stakes within NMIPL towards roll out of New Model trainings
- Aligning with NML global & regional team for content creation as per global guideline
- Train the Trainer for IFT GLMS Team & External Trainer
Analysis
Training need analysis & development of action plan
- Review with dealer & field team on various KPI related to conversion ratio training penetration and adequacy
- Responsible to gauge/monitor the Post Training effectiveness and administer improvements as per needs
Reporting
Reporting at different level on key KPIs
- Review with Sales Team on Trained manpower & nomination status and other initiative with field team
- Monthly review with AMI & Global
- Monthly review with management
Gurugram Haryāna India
Required Experience:
Manager
EXPECTED END RESULTSMAJOR ACTIVITIESStrategyDevelop Training strategies for Sales to achieve higher productivity & Customer SatisfactionStrategy based on Key pillars related to Network / Dealer staff Skill enhancement & Quality ImprovementCreate action plan for the year to achieve company targetsOnb...
EXPECTED END RESULTS
MAJOR ACTIVITIES
Strategy
Develop Training strategies for Sales to achieve higher productivity & Customer Satisfaction
- Strategy based on Key pillars related to Network / Dealer staff Skill enhancement & Quality Improvement
- Create action plan for the year to achieve company targets
- Onboarding of IFT & Regular TTT for Regional IFT
- Monitoring monthly activities within the approved Budgets
- Administration of IT system (GLMS) & updates
- Training Calendar Planning & execution through the team
- Manpower database management (consolidation of manpower through field) & Correct Data reporting in DMS
- Strategy for Skill Contest & execution
Consultation
Training intervention creation & execution for multiple role holder
- Creation & updation of Classroom Training content for key role holder in Sales
- Creation of sales tool & Knowledge Guides
- Vendor management for conducting need based trainings.
- Coordination with various internal stakes within NMIPL towards roll out of New Model trainings
- Aligning with NML global & regional team for content creation as per global guideline
- Train the Trainer for IFT GLMS Team & External Trainer
Analysis
Training need analysis & development of action plan
- Review with dealer & field team on various KPI related to conversion ratio training penetration and adequacy
- Responsible to gauge/monitor the Post Training effectiveness and administer improvements as per needs
Reporting
Reporting at different level on key KPIs
- Review with Sales Team on Trained manpower & nomination status and other initiative with field team
- Monthly review with AMI & Global
- Monthly review with management
Gurugram Haryāna India
Required Experience:
Manager
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