Server Casino Service

Whether you want to make your debut or go back on tour after a long hiatus starting a career atSeminole Hard Rock Hotel & Casino Tampacan feel more like play than work. This expansive propertyis the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida this electrifying casino destination boastsrock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants a newly renovated Rock Spa & Salon and VIP services galore.

Our Commitment to Service:

We dont have customers we have Guests. Unparalleled Service isnt just a part of our mission statement at Seminole Gaming; its a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin benefits that include Medical Dental Vision & Life Insurances 401K Paid time off Annual Bonus Opportunity & much more! Please visit to see our full list of benefits!

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color visibly explicit or offensive tattoos facial tattoos ear piercings that alter the shape and/or size of the ear any visible body or facial piercings other than two (2) piercings per ear facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive as well as exceptions to these rules may apply for certain departments.

JOB DESCRIPTION

The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property ensuring an exceptional guest experience.

• This position will be an overnight shift starting at 12AM-8:30AM or Morning shift 8am-4:30pm ( Depends on what shifts are available after training)
• Open Availability Required
• Must be available to work nights/weekends and holidays
• For the first 3 months of employment time off cannot be guaranteed
• This position is Part Time(32hours)
• Casino Server salary is $3.13p/h plus tips & Bartender salary is $8.00 p/h plus tips

*The company-provided Cocktail Server uniform consists of: a corset top satin mini-skort fishnet hosiery & knee high boots (boots not provided).

Essential duties include but are not limited to:

• Take guest orders serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
• Keep bar and service area clean sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory departmental and company policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
• Promote positive guest and team member relations

• High School Diploma or equivalent is required with a minimum of six (6) months one (1) year of food or beverage server experience preferably high volume. Certificate in Mixology is preferred.
• Must undergo Alcohol Awareness Certification training on an ongoing basis.
• Basic mathematical skills specific to job responsibilities are required to include ability to add subtract multiply and divide specific to position responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return giving each guest a positive memorable entertainment experience.
• Must present an image of excitement enthusiasm and outgoing personality while being able to project a professional demeanor.
• Ability to work flexible schedules including nights weekends and holidays is required.
• Must possess knowledge of both food and beverage items.
• Must be able to make cash transactions accurately.
• Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.

WORK ENVIRONMENT:

• The Casino environment is hectic fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including but not limited to second hand smoke excessive noise and constant exposure to general public.
• While performing the duties of this job the employee is frequently required to stand; walk; use hands to finger handle or feel; reach with hands and arms talk or hear; and taste or smell. The employee must frequently lift and/or move up to 35 pounds. Specific vision abilities required by this job include close distance color and peripheral vision depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring training promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gamings employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations prior to beginning employment. These background checks may include but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer
While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).

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