Operations Coordinator Inside Logistics Sales support (Bilingual Korean)

Plano, TX - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

1. Management Reporting & Leadership Support

Prepare reports and performance summaries for management review

Support the Group Leader and Sales Team Leader in daily tasks and strategic initiatives

Assist in sales performance tracking revenue analysis and business reporting

2. Customer Response & Pricing Quotation

Respond promptly to customer inquiries and service requests

Prepare freight rate quotations and pricing proposals

Support rate negotiations and contract-related documentation

3. Inside Sales & Customer Account Management

Conduct inside sales activities for existing and potential customers

Manage and update CRM systems and sales databases

Track sales pipeline progress and follow up on leads and opportunities

4. Customer Complaint Handling & Internal Job Support

Follow up on customer complaints and coordinate resolutions

Communicate with relevant departments to ensure timely issue resolution

Support internal operational tasks related to sales orders and shipments

5. Cross-Functional Coordination (Sales & Operations)

Coordinate communication between Sales and Operations teams

Collaborate with Pricing Legal and Finance teams on business cases and contracts

Support cross-departmental projects and new business implementation

6. Sales Materials & P&L Analysis

Assist in preparing sales materials proposals presentations and reports

Conduct P&L simulations and profitability analysis using Excel

Support pricing strategy evaluation and margin analysis

7. Market Research & Business Development Support

Conduct market research to identify potential clients and industry trends

Support partnership development and new business opportunities

Assist in organizing client meetings and business development activities

8. Administrative & Process Improvement Support

Provide daily administrative and operational support to Sales and Operations teams

Contribute to improving internal workflows and productivity

Support initiatives to enhance customer satisfaction and service efficiency

Qualifications :

Entry level or less than 3 years of logistics operation or sales support or business development support experience
Bachelors degree in Logistics Business Administration Supply chain management Marketing or a related field.
Excellent written and oral skills (English/Korean) required
Strong organizational and multitasking skills
Excellent communication and interpersonal skills.
Proficient in Microsoft Office (Excel PowerPoint Word); CRM experience (e.g. Salesforce) is a plus.
Self-motivated team-oriented and adaptable to a fast-paced environment.
Willingness to expand knowledge of logistics industry

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Contract

1. Management Reporting & Leadership SupportPrepare reports and performance summaries for management reviewSupport the Group Leader and Sales Team Leader in daily tasks and strategic initiativesAssist in sales performance tracking revenue analysis and business reporting 2. Customer Response & Pricin...