Senior Change Management Consultant

Specific responsibilities for the Sr. Organizational Change Management Consultant position include: 

• Focus on the people side of change including changes to business processes systems technologies and AI-enabled solutions ensuring adoption and value realization from technology initiatives.  

• Quickly become familiar with client business challenges technologies and AI use cases to understand the environment for change and act as a trusted advisor to client stakeholders while leading enterprise change efforts.  

• Develop comprehensive AI-informed change management strategies encompassing communication sponsorship stakeholder engagement learning and measurement with clear dependencies and success metrics defined.  

• Design AI-supported data collection approaches (e.g. surveys readiness assessments sentiment analysis adoption and usage metrics)defining measurement strategies dependencies and success criteria tied to change outcomes.  

• Facilitate client interactions (e.g. stakeholder interviews leadership meetings design sessions and workshops) incorporating AI-enabled insights synthesized themes and scenario analysis to accelerate decision-making and alignment.   

• Analyze qualitative and quantitative data using AI-assisted techniques to develop evidence-based findings insights and recommendations that inform change strategies risk mitigation and leadership actions.  

• Identify people readiness and adoption risks associated with business and changes and develop proactive response strategies informed by risk modeling and trend analysis.  

• Design and develop AI-enabled learning strategies utilizing appropriate mechanisms (e.g. simulations self-paced learning adaptive learning paths assessments and exams) ensuring alignment to adult learning principles and measurable learning outcomes.  

• Lead adult learning activities including Train-the-Trainer programs while enabling instructors and leaders to effectively use learning tools and content.  

• Interact and engage with Sponsors and Senior Leaders translating AI-driven insights into clear change narratives sponsorship actions and leadership messaging. 

• Facilitate role and organizational design by leveraging AI-supported workforce analysis role clarity models and dependency mapping to define optimal structures roles and capabilities required for future-state operations.  

• Lead and mentor OCM team members ensuring quality consistency and ethical use of AI-enabled tools in the development of change deliverables. 

Qualifications :

• 10 years experience delivering enterprise-scale change management within large organizations. 

• Demonstrated progression and growth within the OCM discipline through past career experiences. 

• Proven ability to produce and own high quality deliverables that meet client needs including strategic communications and training materials. 

• Knowledge and application of PROSCI and other change management methodologies and tools. 

• Excellent written and verbal communication that is effective to all levels in an organization. 

Additional Information :

We want everyone at CapTech to be able to envision a lasting and rewarding career here which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO health coverage disability insurance paid family leave and more weve launched extended benefits to help meet our employees needs. 

• Learning & Development Programs offering certification and tuition support digital on-demand learning courses mentorship and skill development paths
• Modern Health A mental health and well-being platform that provides 1:1 care group support sessions and self-serve resources to support employees and their families through lifes ups and downs
• Carrot Fertility Inclusive fertility and family-forming coverage for all paths to parenthood including adoption surrogacy fertility treatments pregnancy and more and opportunities for employer-sponsored funds to help pay for care
• Fringe A company paid stipend program for personalized lifestyle benefits allowing employees to choose benefits that matter most to them ranging from vendors like Netflix Spotify and GrubHub to services like student loan repayment travel fitness and more
• Employee Resource Groups  Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships  Opportunities to engage in partnerships and pro-bono projects that support our communities. 
• 401(k) Matching Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality inclusion and fairness each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas backgrounds and experiences to the workplace. For more information about our Diversity Inclusion and Belonging efforts click HERE.  As part of this commitment CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Laura Massa directly via email At this time CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.  

#LI-LM1 

Remote Work :

No

Employment Type :

Full-time