Senior User Experience Designer , Amazon Global Logistics (AGL)
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Job Location:
Bellevue, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Amazon Global Logistics is a highly innovative team of program and product managers collaborating to deliver worldwide shippings solutions for our internal and external customers. We are building Amazon Global Logistics into a global offering handling cross-border movements of cargo. Our mission is to transform global trade and increase the speed of frictionless cross-border solutions by providing strategic transparent and predictable shipping services and technologies. Simply put we are making international movement of goods extremely easy for customers. And all of this in a customer-obsessed manner!
Key job responsibilities
As a User Experience Designer III at Amazon Global Logistics youll design intuitive digital interfaces that enhance user satisfaction across cross-platform applications. Working alongside product managers developers and leadership youll create functional aesthetically pleasing designs for customers and internal stakeholders.
Core Responsibilities:
- Conduct user research through interviews surveys usability testing and analytics to identify pain points. Build user personas journey maps and facilitate UX workshops that drive cross-functional alignment and deeper user understanding.
- Design wireframes mockups and prototypes that balance user needs with business objectives. Use design systems to ensure consistency and scalability while developing strategic concepts that align with organizational goals and create coherent design strategies.
- Partner with cross-functional teams to present design solutions incorporate stakeholder feedback and ensure accurate implementation. Contribute to design planning and operations helping prioritize initiatives based on customer value while identifying collaboration opportunities across partner businesses.
- Plan and conduct usability testing to evaluate design effectiveness refining interfaces to meet high accessibility and usability standards. Stay current with industry trends and best practices advocating for user-centric design principles while identifying enhancement opportunities across digital touchpoints.
A day in the life
As a UX Designer on the Amazon Global Logistics team youll review user research insights and analytics to understand customer interactions with shipping tools. Youll sketch wireframes and refine prototypes that simplify logistics workflows collaborating with product managers on priorities and go-to-market strategies. Youll facilitate design critiques and join cross-functional meetings with engineering teams to discuss implementation. Afternoons include conducting usability tests with customers to identify friction points and synthesizing findings into actionable recommendations that inform product strategy. Throughout youll balance hands-on design work with strategic thinking that shapes how millions experience global logistics.
About the team
Youll join the Global Logistics and Global Transportation Technology Systems (GL/GTTS) UX team designing end-to-end experiences for Amazons global logistics ecosystem. Our team tackles complex logistics challenges across seller-facing shipping tools internal operations platforms and transportation systems.
Were a collaborative customer-obsessed team partnering closely with product managers engineers and business leaders. From early concepts through implementation and go-to-market strategy we advocate for user-centered design facilitate design critiques and contribute to product decisions impacting millions of customers and sellers worldwide.
- 8 years of design experience
- 5 years of UX designer or interaction designer experience
- Have an available online portfolio
- Experience designing and prototyping with tools such as Sketch Photoshop Illustrator InVision or similar
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Experience in delivering design solutions for projects of large scope and complexity
- Experience applying scrum to visual or UX design processes
- Experience defining and maintaining design patterns and UX standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
As a User Experience Designer III at Amazon Global Logistics youll design intuitive digital interfaces that enhance user satisfaction across cross-platform applications. Working alongside product managers developers and leadership youll create functional aesthetically pleasing designs for customers and internal stakeholders.
Core Responsibilities:
- Conduct user research through interviews surveys usability testing and analytics to identify pain points. Build user personas journey maps and facilitate UX workshops that drive cross-functional alignment and deeper user understanding.
- Design wireframes mockups and prototypes that balance user needs with business objectives. Use design systems to ensure consistency and scalability while developing strategic concepts that align with organizational goals and create coherent design strategies.
- Partner with cross-functional teams to present design solutions incorporate stakeholder feedback and ensure accurate implementation. Contribute to design planning and operations helping prioritize initiatives based on customer value while identifying collaboration opportunities across partner businesses.
- Plan and conduct usability testing to evaluate design effectiveness refining interfaces to meet high accessibility and usability standards. Stay current with industry trends and best practices advocating for user-centric design principles while identifying enhancement opportunities across digital touchpoints.
A day in the life
As a UX Designer on the Amazon Global Logistics team youll review user research insights and analytics to understand customer interactions with shipping tools. Youll sketch wireframes and refine prototypes that simplify logistics workflows collaborating with product managers on priorities and go-to-market strategies. Youll facilitate design critiques and join cross-functional meetings with engineering teams to discuss implementation. Afternoons include conducting usability tests with customers to identify friction points and synthesizing findings into actionable recommendations that inform product strategy. Throughout youll balance hands-on design work with strategic thinking that shapes how millions experience global logistics.
About the team
Youll join the Global Logistics and Global Transportation Technology Systems (GL/GTTS) UX team designing end-to-end experiences for Amazons global logistics ecosystem. Our team tackles complex logistics challenges across seller-facing shipping tools internal operations platforms and transportation systems.
Were a collaborative customer-obsessed team partnering closely with product managers engineers and business leaders. From early concepts through implementation and go-to-market strategy we advocate for user-centered design facilitate design critiques and contribute to product decisions impacting millions of customers and sellers worldwide.
- 8 years of design experience
- 5 years of UX designer or interaction designer experience
- Have an available online portfolio
- Experience designing and prototyping with tools such as Sketch Photoshop Illustrator InVision or similar
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Experience in delivering design solutions for projects of large scope and complexity
- Experience applying scrum to visual or UX design processes
- Experience defining and maintaining design patterns and UX standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA East Palo Alto - 156400.00 - 211600.00 USD annually
USA TN Nashville - 129200.00 - 174800.00 USD annually
USA TX Austin - 137800.00 - 186400.00 USD annually
USA VA Arlington - 137800.00 - 186400.00 USD annually
USA WA Bellevue - 137800.00 - 186400.00 USD annually
Required Experience:
Senior IC
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
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