Front Office Agent- Part Time
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a part-time position (16 hours per week 2 days per week). Shifts can fall on any day of the week therefore flexibility is required with weekend availability highly desirable.
The focus of this role is on the professional care of our hotel guests from a warm welcome at check-in to a genuine farewell at departure. As a Front Office Agent you will play a key role in delivering an exceptional guest experience while ensuring smooth front office operations.
Your duties will include:
Looking after our guests including check-in and check-out
Reviewing and processing bookings overbookings and options
Invoicing managing payments and handling cash transactions and cashing up
Carrying out organisational and administrative tasks in both the front and back office (e.g. managing no-shows responding to emails)
Gaining interdepartmental insight into new areas of activity by working collaboratively within our multicultural team
This role is ideal for someone who is guest-focused organised and confident in handling both customer service and administrative responsibilities in a fast-paced environment.
Qualifications :
Whether you are a hotel professional or changing careers you will fit in here! Because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Have an excellent sense of quality and service as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have a solid command of English
- Be a team player and willing to provide assistance across departments we achieve our results together
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees. We create a home away from home for our guests with our shar ... View more
