Contract Demand Lead
Share
Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Anticipated Contract End Date/Length: September 12 2026
Work set up: Hybrid (on site during training period then 2 days per week in office) - BPSS Clearance required
Our client in the Information Technology and Services industry is looking for a Contract Demand Lead to join a busy and fast-paced Demand Management function. This pivotal role supports the management of client cost requests ensuring high-quality responses are delivered within agreed Service Level Agreements and contractual measures. The position requires a PMO-type skillset or strong service experience with a focus on governance financial insights stakeholder management and process compliance. Full training and ongoing support will be provided.
What you will do:
- Own the end-to-end management of client cost requests from receipt to response.
- Collaborate with portfolio teams development teams specialists and Demand Management colleagues to produce high-quality responses within client deadlines.
- Capture and maintain a strong audit trail of data from request receipt through response issuance to support management information and ensure process compliance.
- Ensure appropriate quality standards and approvals are in place before issuing responses to the client.
- Act as a subject matter expert for the Demand Management process and resolve process-related queries.
- Support governance reporting and project support activities aligned with contractual measures.
- Monitor deadlines and Service Level Agreements to avoid service penalties.
- Facilitate stand-up meetings where required and oversee response progress to ensure delivery remains on schedule.
- Contribute to continuous improvement initiatives within the wider team.
- Provide flexible coverage for colleagues and where necessary extend working hours to meet same-day response requirements.
Qualifications :
- Experience in a PMO service delivery or similar coordination-focused role.
- Strong analysis stakeholder management and governance capabilities.
- Ability to operate effectively in a fast-paced deadline-driven environment.
- High attention to detail particularly in data capture and assurance tasks.
- Experience delivering against Service Level Agreements.
- Strong organisational planning and reporting skills.
- Proficiency in Microsoft Office tools including SharePoint Teams Outlook Word and Excel.
- Experience with Atlassian Jira and JQL preferred.
- Strong verbal and written communication skills.
- BPSS clearance eligibility.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Candidates must be legally authorized to live and work in the country where the position is based without requiring employer sponsorship.
HelloKindred is committed to fair transparent and inclusive hiring practices. We assess candidates based on skills experience and role-related requirements.
We appreciate your interest in this opportunity. While we review every application carefully only candidates selected for an interview will be contacted.
HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race colour religion sex gender identity or expression sexual orientation age national origin disability veteran status or any other protected characteristic under applicable law.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Forecasting
- Microsoft Access
- Math
- SAP
- Supply Chain Experience
- Analysis Skills
- SAP APO
- SAP Supply Chain Management
- Production Planning
- SAP ERP
- ERP Systems
- MRP
About Company
Who is HelloKindred?HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.Our vision is to make work accessible and people’s lives better. We do this by disrupting tradi ... View more
