Marketing Representative, Full Time Caesars Rewards (AfternoonsEvenings)
Share
Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Provide direction and guidance to Caesars Reward staff to ensure superior and timely service.
- Interact with guests throughout the casino to increase awareness and utilization of Harrahs Caesars Rewards program and benefits.
- Provide service and technical training to Caesars Rewards staff.
- Monitor and adjust schedules to ensure appropriate staffing level/coverage is maintained.
- Issues new and replacement Caesars Rewards Cards to guests.
- Assists guest with all data integrity account issues; to include combined accounts out of sync mail files suspended accounts pin creation changes and resets returned mail and research all account discrepancies and inquiries regarding tracked play and coupons.
Prohibited from adding points to players accounts.
Responsibilities
- Performs all routine opening/closing responsibilities.
- Manages customer lines and sign messages.
- Resolves guest/host conflict.
- Facilitates communication between the Caesars Rewards department and other departments.
- Authorizes Total Rewards comps in excess of $500.
- Ensure compliance with internal regulations and Missouri Gaming Commission regulations.
Qualifications
High School communication and organizational skills. Must be able to type 30 - 35 word per minute. Previous computer skills preferred. Must enjoy working with the public. Displayed leadership experience working in a customer service position.
This position may require long periods of sitting standing. Must be able to lift up to 40 pounds on an occasional basis reach above head occasionally bend below knee level occasionally and rotate torso be able to read write and understand basic English.
Employees may be required to obtain a Missouri Gaming Commission initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrahs North Kansas City.
Required Experience:
Unclear Seniority
Key Skills
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
