Community Association Manager
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Job Location:
Palmetto, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
EA Coasterra Community Association is excited to announce the exceptional career opportunity of Community Association Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Position Summary:
A Community Associations Manager (CAM) serves as the Operations Officer of the Homeowners Association (HOA). The Community Association Manager oversees all aspects of the HOA operations including relationships between the Community and its members guests residents and addition the CAM works directly with Community Board of Directors TROON Leadership Finance/Budget Team and Vendors to provide the unparalleled service accountability and the ultimate lifestyle experience for our members.
Essential Job Responsibilities:
- Delivers and promotes prompt courteous and genuine service to all residents members guests and employees.
- Motivates directs and assists department heads managers and front-line staff on a daily basis.
- Plans develops and implements operational procedures and methods in concert with TROON practices and policies.
- Ensures that goals and objectives of the HOA are implemented on a continuous basis to meet the expectations of the residents membership Board of Directors and Management.
- Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly quarterly and annual financial statements for the HOA; takes effective corrective action as required.
- Maintains respective memberships with relevant professional associations. Attends conferences workshops and meetings to keep abreast of current information and developments in the field.
- Understands and keeps abreast of HOAs financial record keeping.
- Completes daily month-end and annual reporting as required
- Monitors the quality of the HOAs products and services and ensures maximum member and guest satisfaction.
- Secures and protects the HOAs assets including facilities and equipment.
- Builds and nurtures professional relationships between the Community the Team Members and the Company.
- Assist in directing and coordinating the activities of contracted vendors and evaluate their performance.
- Facilitate and prepare paperwork for meetings such as Budget Annual and Board of Directors
- Investigate complaints disturbances and violations and resolve problems following rules.
- Inspect grounds facilities and equipment to determine necessity of repairs or maintenance.
- Solicit and analyze bids from contractors for repairs and/or maintenance.
- Assist in planning scheduling and coordinating of general maintenance major repairs and construction projects as directed.
- Maintain records of maintenance and operating costs as well as all related Association purchases.
- Purchase supplies as needed.
- Assist Board with the selection of vendors and manage contracts for provision of Association services such as cleaning maintenance and security services as directed.
- Assist in the preparation of detailed budgets and financial reports for Associations.
- Confer regularly with community association members to ensure their needs are being met.
- Meet with the Board of Directors and committees to discuss and resolve legal and environmental issues or any other Association matter.
- Provides leadership to Team Members.
Qualification:
- To perform this job successfully an individual must be able to perform each essential duty satisfactorily and safely.
- The requirements listed are representative of the knowledge skill and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Please speak to your supervisor if you feel that you require an accommodation.
Education/Certifications/Licenses/Training:
- Must have a Florida Community Association Manager License to apply.
Experience/Background/Knowledge:
- Previous management experience in association operations required.
- A minimum of ten years of professional experience is preferred.
- Proven leadership experience is mandatory.
Skills:
- Ability to communicate effectively with other members guests and employees in one-on-one and small group situations in a fast-paced environment.
- Ability to create and disseminate written correspondence.
- Ability to delegate responsibilities.
- Ability to motivate develop and manage a team.
- Must be computer literate.
- Must be able to perform math computations essential for budgeting and cost analysis purposes.
Physical Requirements:
- While performing the duties of this job the employee is regularly required to stand and talk or hear.
- The employee frequently is required to walk; use hands to finger handle or feel; reach with hands and arms; and climb or balance.
- The employee is occasionally required to sit; stoop kneel and crouch; and taste or smell.
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and ability to adjust focus.
- At times may be required to operate a motor vehicle.
Required Experience:
Manager
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
